Great communication and detail with breaking down what was done and needed service! Thanks for great service!
Excellent customer service from Doug.
David was very professional and I was pleased with his work as a customer service thank you
Waited over 15 minutes to check out after the paperwork and keys were dropped off because my service agent wouldn’t let anyone else check me out. Will not be returning to Prosper. Never had this issue at Toyota of Denton
Dean was excellent! Very prompt friendly and will definitely be back to have all my car needs serviced with Longo!
The noise we are hearing is still there. Technician said he didn’t hear it. When we got home, put the car in park, and there was the noise again that no one else heard.
Weston was great and got everything handled for me in a very timely manner! I would definitely recommend him and the service dept to anyone looking to get there car worked on.
1st visit to your dealership; new to Tx. We were wowed! Excellent customer service, well organized and efficient. Thank you!
This was by far the best experience I have received. I was thinking never to buy Toyota again due to Toyota Plano being inflexible and way too expensive compared to Honda dealership nearby. This was great service and has restored my faith in thinking about Toyota again.
Service has been very good.
Great service you are awesome
Thanks
Shout out to all the Staff of Toyota of Prosper. I’ve trusted y’all taking care of my vehicle for years now and I’m never disappointed.
Communication 10/10
Y’all are patient with me and my questions.
Jesus was great and everyone else that helped me.
The staff are knowledgeable and understanding.
The only criticism I have is that y’all should have a bowl of candy canes, tis the season.
Have a great day and happy holidays ??????????
I called Kenneth today with an oil leak- he instantly set up an appointment- the leak was coming from the oil plug- I just recently had the vehicle service & it was completed
Great communication throughout the process with full transparency.
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