Chris Kite is extremely helpful and personable. I can depend on him to help me with service decisions. Thanks, Chris!
I’ve worked with Dakota for a while now and he’s is very efficient, knowedgable, and courteous every time I bring my car in for service.
Available appts, got in and out fast, didn’t push anything on me. Answers all my questions. Great facility, very comfortable!
Great service thanks Doug
As I have moved around the country I have always had the manufacturers dealerships service all our families vehicles at a Penske dealership if I can find one within a 30-40 mile drive (it is worth it). I can unequivocally state that my experience at Longo Toyota of Prosper was not only the best Toyota experience I have ever had AND the best Penske experience I have ever had, it was the BEST experience at ANY dealership. Bar none. Chris Kite was part of what made that happen. He was courteous. Kept me updated as the service was performed and made sure I had everything I needed to wait at the dealership or provide a ride if I needed one. If I still ran customer service operations instead of being retired, I would steal him in a hot minute. The man deserves a raise. Seriously! (And no...I am not a relative.) I look forward to future business with Longo Toyota of Prosper.
Doug is a respectful gentleman. He treated me as a valuable customer. I hope Longo Toyota appreciate and promote employees like Mr. Ranger.
Dakota is professional and made it right. Thank you.
David , very friendly and helpful. Thank you so much
He is very professional, kind and respectful.
Dakota was very helpful! I was lazy and didn’t send any feedback last time I went but thought Dakota did a great job then too. Thank you!
Mildred was great. Professional, very helpful and very personable.
The service was cordial and professional!
It's nice to go in to get my car serviced and have the service writer always remember you. Dakota does a great job of keeping me informed about the progress of my vehicle. Very satisfied with his work.
David is awesome. I like the peesonability that he carries!
Very professional. They answered all my questions. Excellent explanations regarding my new Camry. Very comfortable waiting area. Everyone at the dealership was very courteous.
Doug Ranzer...OUTSTANDING!
Unquestionably the most professional, courteous, and capable service advisor I have ever dealt with at any dealership!
He’s an invaluable asset to the team at Longo Toyota.
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