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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7866 reviews 68%
4 star 2627 reviews 23%
3 star 253 reviews 2%
2 star 430 reviews 4%
1 star 352 reviews 3%
Review Us
Samit K.
2 out of 5
3/11/2019
I didn’t get the battery test result. Infact it showed green on your inspection sheet. I asked if battery was tested and was told it’s a part of free inspection with oil change. I was skeptical if my battery was truely checked since there were no results. I was driving to Richardson and stopped at Toyota dealership to get my battery tested. Gentleman did it infront of me and gave me the results which really confirmed that Longo Toyota didn’t check the battery and just filled out the paperwork to get the car out. I need to think twice bringing my car to u guys.
Wynee L.
4 out of 5
3/11/2019
Good service from your service dept and your parts department manager as well
James F.
5 out of 5
3/10/2019
Chris did an outstanding job. We appreciate his great customer service. I will be back soon to work some other minor issues I am having. Will need to leave the car for at least two or three days. Thanks.
Jean M.
5 out of 5
3/10/2019
High class service all the way! Thank you to everyone.
Andrew P.
4 out of 5
3/10/2019
Chris is the man.
Navaid K.
5 out of 5
3/10/2019
Yes happy with the service.
Walton S.
5 out of 5
3/10/2019
Very nice
Rolando M.
5 out of 5
3/10/2019
Francisco is very professional advisor really nice person
Tom B.
5 out of 5
3/10/2019
Francisco was Great!
Marshall P.
4 out of 5
3/10/2019
Doug is awesome.
Suzanne B.
5 out of 5
3/10/2019
Doug and Robert Chung were great!
Aimee O.
5 out of 5
3/10/2019
Great customer service!
Jordan M.
5 out of 5
3/10/2019
Amazing service and the quality of the job was outstanding!
Todd G.
4 out of 5
3/10/2019
Dakota is fantastic!!
Raul R.
5 out of 5
3/9/2019
Courteous, friendly, professional employees. Chris made sure our service needs for our truck were met.
Steve K.
4 out of 5
3/9/2019
Doug and David did a great job providing me with an estimate for how long the repair would take and getting me to and from the dealership in a timely manner.
James G.
4 out of 5
3/9/2019
First time bringing my vehicle to Longo and was very impressed with Dakota's customer service and communication. Also had comfort in the detail of the diagnostic from mechanics in the shop. Will be bringing my toyota back here for services as well as my wifes.
Siddi K.
5 out of 5
3/9/2019
Awesome
Don P.
4 out of 5
3/9/2019
Great oil change. Friendly and easy to work with. I specifically look for him to help out when I come in in need of service work!
Lance G.
5 out of 5
3/9/2019
As always Francisco did a great job.

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