Longo Toyota Auto Repair Service of Prosper

Chris was great from start to finish. This was my first experience at your dealership and it was a great one. I will definitely stop here first when I’m looking for our next vehicle. Thanks. Call me

Chris was amazing, very professional

Great!!!!

I always enjoy working with Chris.

David and the Toyota team was excellent, thanks again for ur support

Great service as usual! Feels like visiting family.

Great service.

Fixed the problem of defective door actuators. Two so far in the 2016 4Runner. Great job David!!

mildred was very helpful

The first appointment I made for service was not entered into the system, so when I arrived I was told there was no appointment and I would have to wait 2 hours before they could look at my car. I could not wait that long so I made another appointment to come back again a week later. During the following week I received 3 texts and emails about upcoming appointments for different days and times. The customer service representatives and appointment system does not work.

Over the top satisfied

Prompt professional and friendly service describes my experience

Excellent service as usual.

Outstanding

Doug was 100% wonderful! He was very helpful, efficient and went above and beyond to make sure I was happy. The whole appointment, start to finish, was great!

The first time I was in to have my car serviced I was very pleased with the service I received from Chris . That is why I went back several times since . I will continue to do business with Longo Toyota because I appreciate excellent .

I was satisfied with the people that I dealt with. I had taken my son’s car for an oil change. When I was delivered the car I was told about issues with break drums which I was going to get fixed in a couple of months since my done had to go back to Austin for school. I just parked the car at home and then went out on my car to run some errands. When I came back I saw a whole lot of oil on the rod. I looked up the paperwork and noticed that oil leak had been checked. I was not informed about it and his car had zero drop of oil before I had the oil changed from your dealership. I am giving my car to my son so he can go back to Austin and I will go to some mechanic to get it fixed. It is very unfortunate. I was not expecting it from a dealership. Another thing marked was tail light and there is nothing wrong with the cat’s tail light. I don’t know how else to express my opinion. I hope my message has come across. Jamil

Cisco was awesome! Thank you so much!

Awesome service and I love the dealership.

Dakota is very thoughtful and shows that he cares