Service Center

Real Reviews From Verified Customers

Cheryl C.
5 out of 5
5/9/2019
Love you guys!
Hammad J.
4 out of 5
5/9/2019
Mike was really helpful and suggested the services require for my car. I would definitely come back again to get my car serviced from here. Thanks
Farshad A.
5 out of 5
5/9/2019
Great place. Every one is very professional and very nice. I had great experience buying a car from the dealership of Longo. Our sales team was outstanding David and Sara.i would definitely recommend anyone to David, Sara, and the toyota of Longo, And also Michael was great answered all of our questions and concerns also very nice to work with.
Lance L.
4 out of 5
5/9/2019
Doug has been fantastic with every encounter!!
Sarah T.
5 out of 5
5/9/2019
He is very professional and knowledgeable. I will recommend all my friends and family to him because of his awesome Service and also very respectful personality
Barbara P.
5 out of 5
5/8/2019
Very polite and efficient
Joon Sig.
5 out of 5
5/8/2019
I am totally satisfied with their customer service and kind feedback.
Jose A.
4 out of 5
5/8/2019
David Araujo, best service again. Had a last minute issue. Called David and got me taken care of same day. Before the weekend. Yes!
Austin W.
2 out of 5
5/8/2019
I have had several things happen at Longo Toyota of Prosper that have made me question the service department. I would like to start by stating Dakota Burns is a very knowledgeable and a well trained service advisor and none of the following reflect on his abilities. The first I would like to address is my missing lug but key that was returned to me upon request. The next would be a lug nut that was hanging on by a thread by the time I made it to Discount Tire to be tightened. The third and final-I had to call another dealership to find a set of shocks to be placed on my pickup. Aside from these three things I have been very satisfied with the service at Longo Toyota of Prosper. As I stated before Dekota Burns helped me in the replacement of my rear shocks. He needs to be service advisor of the year. Thanks.
Kathy T.
5 out of 5
5/8/2019
Stellar service as always
Jim P.
5 out of 5
5/8/2019
Great job!
Robert S.
4 out of 5
5/8/2019
Doug was very courteous and respectful on what I did and did not want done on my car.
Victor I.
5 out of 5
5/7/2019
Excellent and professional service! I like the convenience of online scheduling of appointment.
Gilbert M.
5 out of 5
5/7/2019
Thank you!
Iftekhar M.
5 out of 5
5/7/2019
Mike is the greatest. He is knowledgeable, friendly and responsible.
Frank D.
5 out of 5
5/7/2019
Dakota was very helpful!
Drew D.
4 out of 5
5/7/2019
Dakota is amazing because he is real. No script feeling he is just a human talking to another human.
John S.
5 out of 5
5/7/2019
Thanks for all the help!
William C.
3 out of 5
5/7/2019
I called the dealer I purchased my vehicle from and I called Longo. Their quote was over $60 higher for the same tire. So I chose Longo and I was taken care of with minimal wait time and the service rep Cisco was very positive and communicative.
Michael S.
4 out of 5
5/6/2019
Nice to have a Toyota dealership close to home. Service was great, appreciated the carwash, my PriusV was clean for a day,rain. Friendly staff. Will be back soon when the need arises.

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