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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7866 reviews 68%
4 star 2627 reviews 23%
3 star 253 reviews 2%
2 star 430 reviews 4%
1 star 352 reviews 3%
Review Us
MELANIE V.
5 out of 5
8/16/2019
Great customer service!
Amy B.
4 out of 5
8/16/2019
Service and personnel are all open and accommodating. Took a little while but it’s a busy dealership and overall, very satisfied.
JESSICA S.
3 out of 5
8/16/2019
Everything was okay other then when I asked how long my car would be I was told 2.5 hours. 1 for the service and 1 to 1.5 to run a check on my radio/electrical system. I got a ride to come get me and it was 45 minutes. I even checked before I left and was assured it would be longer. I just wasted someone else’s time so it was frustrating.
ELIZABETH H.
5 out of 5
8/16/2019
Service department at Longo is consistently terrific
Xiaohui L.
5 out of 5
8/16/2019
Michael was courteous and professional. He tried to help me resolve issues after the service with prompt communication. I appreciate his effort.
Hector M.
5 out of 5
8/16/2019
Excellent service. Cisco was very helpful.
Melvin P.
5 out of 5
8/16/2019
Fast and efficient
Victor J.
5 out of 5
8/16/2019
Great service and attention as always
Ernest C.
5 out of 5
8/16/2019
I’m Very happy with the COUSTOMER service I always receive from Longo Toyota, specially From Mr Cisco Jimenez.
Tim B.
5 out of 5
8/16/2019
Francisco was great, exceeded my expectations
SUSAN B.
5 out of 5
8/16/2019
He was personable and informative.
PHILLIP G.
5 out of 5
8/15/2019
None
ELAINE S.
4 out of 5
8/15/2019
I don’t know who Mildred Hubbard is. But we were satisfied.
MARK T.
5 out of 5
8/15/2019
Quality Service and a quality customer service guy!
Devon P.
3 out of 5
8/15/2019
Took ownership of the past mistake with my oil change leaking and prioritized my issue. Got me in and out within 30 minutes. Fantastic.
JOHN C.
5 out of 5
8/15/2019
Great care
LINDA N.
4 out of 5
8/15/2019
Harvey and Chad took care of me. I don’t like car shopping, but this was the smoothest car purchase ever. I will recommend anyone to come out to Longo to buy a car. They make it worth the trip.
Richard A.
5 out of 5
8/15/2019
To many 'surveys'Doug did a good job along w/Greg Norman you are fortunate to have these good people. TY **** Abernethy
Eddie R.
4 out of 5
8/15/2019
Doug’s awesome!
Vanita F.
5 out of 5
8/14/2019
Excellent service

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