Longo Toyota Auto Repair Service of Prosper

Thanks everyone, you guys are awesome!

Service is Great

The tech super awesome and has a pretty cool new car

I love my car. The buying experience was straight forward and easy.

Job well done

Excellent customer as always

Thank you Dakota w u r such an outstanding service Manager

Excelentes!

Excellent communication on the status of the vehicle.

Absolutely the best dealership I have gone to great customer service and everyone very friendly and explained everything very clearly would recommend 100%

Excellent job done

Doug rocks and kept me informed of my vehicle’s progress towards completion.

Service was accurate and very well explained and done in a timely fashion. Doug is the best and always friendly and kind and knows what needs to be done to have my car in peak condition. Always enjoy being at your dealership.

Always efficient service w/Dakota Burns

Quick service. Excellent care

Professional and friendly, good job!

The service was great and on time. The Dealership was clean and everyone was courteous. I will return. Thanks

Everything was explained to the point were I could understand what was being done. I had a problem with the leather peeling from my center console and they handled it right away.

I scheduled a complimentary oil change through the phone which the person i spoke to confirmed. When i arrived for my appointment i was told that my CPO did not come with a complimentary oil change, even though i confirm with the person i spoke to on the phone. The service advisor told me there’s nothing he could do. So i basically wasted driving an hour and a half to come to Longo instead of a Toyota dealership that’s a lot closer to me. The sales person that sold me the truck paid for half of the oil change out of his own pocket, which i appreciate the sales person. But this is the second time i had issues with the service department (previous time they did not replace a part they said they would, instead they just taped it down with cheap double sided tape). So basically there needs to be better quality control because it is very unprofessional of them.

Always thanks