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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7866 reviews 68%
4 star 2627 reviews 23%
3 star 253 reviews 2%
2 star 430 reviews 4%
1 star 352 reviews 3%
Review Us
Cynthia M.
5 out of 5
9/10/2019
Many thanks for the thorough work and kindness of the staff at Longo Toyota Prosper. I was completely satisfied with the work and detailed explanation of future service needs.
Clifton D.
4 out of 5
9/9/2019
Excellent customer satisfaction!! Very professional!! This is the second time I have visited the dealership and two thumbs up!! I will recommend to everyone (which I have already done).
Phillip K.
5 out of 5
9/9/2019
He did a great job
Stan B.
4 out of 5
9/9/2019
Mildred was a pleasure to work with. Kept me informed of service activity and service was completed on time as advised. I’ll be using Longo Prosper for my next service needs.
Rachel R.
4 out of 5
9/9/2019
Professional and helpful. They were able to fit us in withou an appointment. Will definitely use in the future for scheduled maintenance and any other service needs we have.
Ahmon M.
5 out of 5
9/9/2019
It was a superb visit
Mohit J.
5 out of 5
9/9/2019
Good
Portia R.
5 out of 5
9/9/2019
Best Service I’ve ever had!
CHRIS S.
1 out of 5
9/8/2019
I need to speak to someone about the damage that was done to my bumper.
Bridgett N.
5 out of 5
9/8/2019
Cisco is great! He is so personable. He is the first service advisor at Longo to ever walk me to the car.
David H.
4 out of 5
9/8/2019
Dakota was great. I appreciated his recommendations on the shade of tint that we went with. It looks great. Thanks! Makes me want to make the drive from Allen to get all of my servicing done at Longo!
Marisa G.
5 out of 5
9/8/2019
Great customer service from everyone especially Dakota. Thank you
MCHENRY A.
5 out of 5
9/8/2019
Great customer service
Danny M.
5 out of 5
9/8/2019
Great to work with!
Mark F.
5 out of 5
9/8/2019
Awesome job! Thank You!
Edwin M.
5 out of 5
9/8/2019
Excellent and friendly service
Gloria E.
5 out of 5
9/8/2019
Love the car wash freebie. Your associates were all very helpful. Thank you all.
Claricia A.
5 out of 5
9/8/2019
Very professional and great customer service. Very knowledgeable. Michael Mackiewicz deserves a 5 star rating... Thank You Claricia A
Melissa M.
5 out of 5
9/8/2019
Dakota was amazing and super helpful. Will definitely be back.
Juan B.
5 out of 5
9/8/2019
Top quality service and the best customer attention. From the start a very clear service advisories and at the end of the day the proof of a job well done on my car. Thank you so much Michael and your colleagues. Thanks also to Maria of the shuttle service!!!!

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