Not our first time using Cisco and as before, he did a great job
I’m very satisfied with Francisco Jimenez . He exceeded my expectations and helped me obtain the right service for my car. He is always very courteous and friendly.
Thank you for your great service!
I have a very high respect for Dakota Burns. I always schedule my service with
him. He is always very responsive to me. He treats me as a valuable customer.
Awesome customer service from Kenneth and everyone else on the team! Thank you.
David goes above and beyond my expectations.
muy contento con el equipo de servicio que ellos me proporcionan excelente muchas gracias
It took over two hours for scheduled maintenance which was an oil change and tire rotation. On top of that, my car was washed with what looked like dirty water as my car came out dirtier than when I brought it in. Not a big deal but for my first service experience it was kind of underwhelming.
It took over two hours for scheduled maintenance which was an oil change and tire rotation. On top of that, my car was washed with what looked like dirty water as my car came out dirtier than when I brought it in. Not a big deal but for my first service experience it was kind of underwhelming.
Tried to sell me a tire I didn't need. Said the nail was on the edge of the tire which it obviously wasn't as you can see in the photos. Said they only did patches but not plugs, yet wouldn't offer to patch my car. Wasted an hour of my time. I have a warranty with roadside hazard but not tires. Heard other worker bragging about selling two full sets of tires. Unprofessional.
Great service i highly recommend Michael .
I was never told our car was going to be taken down to garland 44 miles to get leather added. Also our car was never washed on the outside or refilled with gas. I was told. I got a receipt that said my car never left the dealership and had the same mileage before I picked it up. Deceitful. After speaking with management, I discovered my vehicle was not done in-house and should never have been told by that. Also my car should be complimentary washed every time it comes in for service. I would have reconsidered leather if I knew it would cost my car such mileage and risk to drive my car all the way to garland for service.
Mike always does a great job as a trusted service advisor
Mike is extremely courteous and responsive to questions and concerns
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