Service Center

Real Reviews From Verified Customers

Robert S.
5 out of 5
10/9/2019
Very professional service
John W.
2 out of 5
10/9/2019
Asked for 15,000 mile service and all that done was a list of “inspected”. I am VERY disappointed.
Luis C.
5 out of 5
10/9/2019
Good quality service, fast and easy
Ira S.
5 out of 5
10/9/2019
Great experience! Aaron was amazing and I appreciate James and Alex helping us close the deal! Duke
Kenneth R.
4 out of 5
10/9/2019
Had to have a new battery installed , excellent job done
ERIK J.
5 out of 5
10/9/2019
Already bought a new 4Runner from y’all. Best damn car buying experience ever!
Brena J.
5 out of 5
10/8/2019
The gay wallace he is very polite and service gay attend to me
Amy S.
5 out of 5
10/8/2019
She’s the BEST OF THE BEST!! Customer service at its finest!
Melvin P.
5 out of 5
10/8/2019
Service appointment was quick and efficient
Todd S.
2 out of 5
10/8/2019
Seems like every time I come in for service, I find a previously nonexistant scratch on my vehicle after getting home. This is the second time in a row. And, this was the reason why I left Toyota Of Dallas. Disappointed. That said, Dakota Burns does a great job as Service rep.
Greg S.
5 out of 5
10/8/2019
Doug was great as always. I trust him to take care of me. He’s a great asset to your company.
Ray W.
4 out of 5
10/7/2019
Fast and courteous didn’t try and sell me on extra stuff.
Horacio D.
5 out of 5
10/7/2019
Great service
Eric C.
5 out of 5
10/7/2019
Ken is great always professional
Susana P.
2 out of 5
10/7/2019
Every time I take my car in for servicing it is washed for me. I dropped my car off at Longo for 6 hours and when I showed up to pick it up it had not been washed. I am extremely disappointed by the poor customer service this time around. I also let the young man know when I checked in that I was in a hurry and had to leave right away. He told me that my advisor would have the papers ready for me to sign quickly. No one ever called me up to sign papers and after waiting 10 minutes I had to approach another service advisor and ask him to print my paperwork so that I could sign and leave. All around bad experience this time.
Michael A.
5 out of 5
10/7/2019
Dakota was helpful, professional, informative and friendly, as always.
Patrina B.
5 out of 5
10/6/2019
Very Good Experience! Thank you Dakota!
Michael G.
5 out of 5
10/6/2019
Fantastic experience. In and out fast. Honest and trustworthy experience. Kenneth did an outstanding job explaining everything and answering my questions.
Kartavya M.
5 out of 5
10/6/2019
David did awesome job. He is the best.
Victoria S.
2 out of 5
10/6/2019
Dakota was great. I would just like to let you know that it surprises me that you put the drivers’ floor mat in the back and don’t put back when ready for me. Why not have a paper mat that you put in upon arrival. I know this is a very small thing but good service is all about the details. I have another issue but sounded so silly after I read it, it erased! If you want to know what it is, please call.

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