I feel ripped off by the high costs paid today. I won’t be returning.
My brakes are still squeaking after waiting so long after having the shims added, etc. I'm wasting a lot o tim to address this squeaking noise. I m looking forward to being contacted about this delimma. I've waited patiently for all parties to enjoy vacation but it's very embarrassing with this loud squeaking sound which wasn't there prior to adding he OGM parts, etc. Thanks! I truly love working with Doug and Longo Toyota Family but I just need the issue resolved immediately. Thanks!
Wife waited several minutes while writer was on phone went to restroom came back writer still on phone. Another person had walked in and was also waiting. He took the other person first. My wife said she felt it was rude. After spending over $ 2000 in a couple of months using this writer he did not even acknowledge her until it was time to collect
Doug was very friendly, professional and pleasant.
Mildred has been helpful to me and my family since longo first opened its doors. My children look forward to go to oil changes because she makes the kids feel at home. She is very attentive to our needs as a and a truck owner
Cisco was very friendly and professional! My first time there and it was very positive!!
Mike is awesome and very helpful. I like his service.
Doug is great to work with. Informative, knowledgeable, and partners with you to care for your investment.
Very good company with great culture.
Cisco does great work! Greatly appreciate him & his upbeat attitude.
Always professional and accommodating
Kenneth was awesome! Took great care of me.
Charged me for diagnostic a 2nd time within a week. Recharged battery for electric steering, said I should be good to go. Light came back on the next time I drove the car. Glad they told it might be the battery, but still shouldn’t of had to pay for 2nd diagnostic.
1 hour oil change with an appointment was much too long. Very dissapointed.
My service was done in a timely manner and I am very pleased with this dealership.
Appreciate Cisco and the great service. Friendly, good attitude, willing to work with you on repairs and best discounts available. Thanks
As always, it was a very pleasant experience having my vehicle serviced at Toyota of Prosper with the professionalism and friendliness of the Mr. David Araujo.
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