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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7866 reviews 68%
4 star 2627 reviews 23%
3 star 253 reviews 2%
2 star 430 reviews 4%
1 star 352 reviews 3%
Review Us
Robert C.
5 out of 5
6/12/2020
Nice job. Thank you.
Roger B.
5 out of 5
6/12/2020
Great staff, very polite and professional. Social distancing was no issue during this time of COVID-19. Service was timely and reasonably priced for the work performed. Thanks, Longo Toyota! I'll be back!
BRANDON D.
5 out of 5
6/12/2020
David is always very thorough and knowledgeable.
Martin R.
5 out of 5
6/12/2020
Everything was done in a timely manner. Service was above and beyond. Excellent communication.
Dennis A.
4 out of 5
6/11/2020
Longo Toyota did a good job servicing my Camry and inspecting for its state 2021 registration. I appreciate David my service rep for assisting me and for the employee that brought me and my dog some water while we waited.
Kelli F.
5 out of 5
6/11/2020
Kenneth was very nice and service was completed very quickly.
Judy J.
5 out of 5
6/11/2020
Great experience! Everything was explained well and all questions were answered to my satisfaction.
Shahnaz K.
5 out of 5
6/11/2020
very good
Nan N.
5 out of 5
6/11/2020
Great job, thank you!
Mary S.
4 out of 5
6/11/2020
I left Toyota of Plano because I couldn’t get any help. Called Longo and y’all got me in right away. David was very sweet and incredibly helpful. Although Plano is really close to my house, Longo will be my Toyota dealership of choice.
Andrea S.
5 out of 5
6/11/2020
Excellent job and customer service
Sabu V.
5 out of 5
6/11/2020
Very professional and courteous!
ROB S.
5 out of 5
6/10/2020
Very nice, courteous.
DEV M.
5 out of 5
6/10/2020
Completely satisfied
David F.
5 out of 5
6/10/2020
Francisco always does a great job!
Jolanda D.
5 out of 5
6/10/2020
David was amazing as always...the crew finished up with my truck quickly as well. Thank you!
Ray M.
5 out of 5
6/10/2020
Fantastic service.
Joshua C.
5 out of 5
6/10/2020
Cisco was great as always.
FRANK S.
4 out of 5
6/10/2020
My new Toyota Service Advisor!! Sorry to learn the young man I’ve worked with since your opening is no longer with you, however am delighted with the service and attention Francisco gave me for my service appointment. Will keep his card & number to return to him
Marty A.
5 out of 5
6/10/2020
David was very helpful and kept me updated on the status of my car. It was a very easy experience.

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