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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7866 reviews 68%
4 star 2627 reviews 23%
3 star 253 reviews 2%
2 star 430 reviews 4%
1 star 352 reviews 3%
Review Us
Joanne W.
5 out of 5
6/17/2020
Longo Toyota has a first rate service dept. And your service writers are informed and courteous.
Jeff P.
3 out of 5
6/17/2020
Doug and the tech we’re ready for my appointment time, and had me in and out in a reasonable amount of time.
Jt M.
5 out of 5
6/17/2020
Great Service Department!!!
James S.
4 out of 5
6/17/2020
Fantastic. I can’t wait.
Lisa M.
5 out of 5
6/16/2020
Kenneth was very courteous and professional.
James S.
5 out of 5
6/16/2020
Prompt and quality work!
Susan D.
5 out of 5
6/16/2020
Very courteous and efficient
Madlool S.
5 out of 5
6/16/2020
Thanks, Every Think V Good
Shanelle S.
5 out of 5
6/16/2020
Great service and friendly staff!!
Robby M.
4 out of 5
6/16/2020
No problem.
Bruce D.
5 out of 5
6/16/2020
Everything was great.
Shane K.
4 out of 5
6/16/2020
Everything was great but hoping next time the coffee machine will be back cause I was really looking forward to coffee while I waited for my service to get done.
Chaney M.
5 out of 5
6/16/2020
Thanks for the Lyft...always exceptional service!
Peter A.
3 out of 5
6/16/2020
I like Longo. I live in Allen and come to Longo due to your reputation. But I will admit to being disappointed in being charged $540, with a 15% discount, to repair a driver’s door actuator. That just seems a lot for parts and labor. Thank you! PS- was glad to see everyone wearing masks today. That was not the case on my prior two visits.
Michael L.
5 out of 5
6/16/2020
David did an outstanding job of taking care of us while both of our vehicles were in for service. Thank you.
Jeanne J.
4 out of 5
6/16/2020
I’ll only trust my vehicle service to Francisco.
Martin B.
5 out of 5
6/16/2020
Great service as always! Thank you.
Wayne W.
5 out of 5
6/15/2020
Great service by all
JOSE A.
4 out of 5
6/15/2020
David is always on point. He understands my issues and gets it done. Keeps it 100. Let’s go!!!
Chang E.
5 out of 5
6/15/2020
Friendly service!

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