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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7866 reviews 68%
4 star 2627 reviews 23%
3 star 253 reviews 2%
2 star 430 reviews 4%
1 star 352 reviews 3%
Review Us
Christa D.
5 out of 5
7/29/2020
David provided excellent service as always! We wouldn’t use any other service advisor.
Terry C.
5 out of 5
7/29/2020
Excellent service!!!
Thomas H.
4 out of 5
7/28/2020
all good no problems
Deborah I.
5 out of 5
7/28/2020
Francisco showed awesome customer service: pleasant, caring & so very accommodating!
Karen D.
5 out of 5
7/28/2020
Doug Ranzer rocks!!
Zach W.
5 out of 5
7/28/2020
Fantastic recovery! Thank you! Zach
Bj G.
4 out of 5
7/28/2020
Thank you for the prompt follow up on minor service issue! It’s the little things that keep us coming back.
Tim W.
5 out of 5
7/28/2020
He got me in at the last minite at 335pm. Excellent customer service... Thank you
Jansi R.
5 out of 5
7/27/2020
David Araujo always takes care of my car service to my highest satisfaction from the phone call appointment to the completion of the service. Like trusting my car needs at Longo Toyota of Prosper with David Araujo being the service consultant. Thanks David for treating me as a valuable customer, which is what every customer wants to be treated.
Juan T.
5 out of 5
7/27/2020
Fast no hassle service
Trish B.
4 out of 5
7/27/2020
Doug provides exceptional service. I've known him for 10 years when he worked for another Toyota dealership. He consistently delivers! You are fortunate to have him at your dealership.
Joe R.
5 out of 5
7/27/2020
Doug was great, he explained how long the process would take and he was accurate. I always have a good experience with Longo.
Kimberly L.
5 out of 5
7/27/2020
This was my first visit to your dealership. I was very impressed. All employees I interacted with were professional and nice. Weston went above and beyond to make sure I understood the repairs needed on my car. I was very satisfied with my service. Thank you!
Katie H.
5 out of 5
7/27/2020
Super nice and accommodating! :)
Joe R.
5 out of 5
7/27/2020
All of your employees are the best
Julia E.
5 out of 5
7/27/2020
David was excellent with his service
Farshid K.
5 out of 5
7/26/2020
David was a pleasure to deal with.
Leslie H.
5 out of 5
7/26/2020
Doug is always helpful, courteous and kind. He is 10+.
Laura K.
4 out of 5
7/26/2020
Kenneth was extremely helpful, knowledgeable, and patient with my older car. It took an extra visit to diagnose the issue, and he made the process easy to understand. Thank for all your help!
Alexander D.
5 out of 5
7/26/2020
Thanks

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