Service Center

Real Reviews From Verified Customers

Sandra R.
5 out of 5
9/2/2020
Doug was awesome and made the visit an extremely pleasant experience.
Lauren S.
5 out of 5
9/2/2020
Excellent service!
John O.
1 out of 5
9/2/2020
Having to wait over 2 hours for a tire rotation and checking fluids and had an appointment to get these done is a bit too long. I have never waited this long even when an oil change was included. I don’t know if this is normal here at this location, I have had quicker service at the Rockwall and Irving locations.
Chelsea H.
5 out of 5
9/2/2020
Service was quick and staff was friendly.
Dan R.
5 out of 5
9/2/2020
Weston did great. Give him a raise.
Ed C.
5 out of 5
9/2/2020
He provided top notch customer service!
Sergio L.
4 out of 5
9/2/2020
That is good quality
Carol M.
4 out of 5
9/1/2020
Excellent, Excellent, Excellent...that is my experience with Francisco Jimenez. He is understanding, extremely knowledgeable, personable all the while being down-to-earth. I cannot imagine going somewhere else. After I left Longo I made a special trip back to the Service Department to pick up a few more of his business cards to give out to friends and family and at wotk.
Craig B.
5 out of 5
9/1/2020
David is excellent as always! Great experience with Chad in finance and Karen in insurance as well! Thanks so much!! We love Longo!
Stan M.
5 out of 5
9/1/2020
Francisco did an outstanding job with my service. I am extremely satisfied.
Jeffrey H.
4 out of 5
9/1/2020
Sorry you must have the wrong customer. We just leased a new Tacoma. Great experience though!
Joseph Raja.
5 out of 5
9/1/2020
The explanation of service was very good, Last time I did in Toyota of Plano, I didn’t get explain by any one of them like what are the service going to be done today and after check out also I didn’t get any oral explanation and written one too, But here in Longo the service and Customer responsibility everything is very professional .
Daniel M.
4 out of 5
8/31/2020
Mr James did an excellent job of helping me to have my car serviced! Thank you! Daniel M
Sultanali P.
5 out of 5
8/31/2020
Always very helpful and caring.
ELBA R.
4 out of 5
8/31/2020
Kenneth went above and beyond to help speed up getting parts needed for repair of vehicle ASAP.
Larry B.
4 out of 5
8/31/2020
Frisco is the Best
Sachin S.
1 out of 5
8/31/2020
Requested report was not provided (yet) and car serviced but not washed. If u have many customers and that is resulting in bad service then don't take that many customers.
Patrick M.
4 out of 5
8/31/2020
Cisco explained everything to me and even worked me in after I missis my original appointment time.
Michael L.
5 out of 5
8/30/2020
David did a great job as always.
Roshan P.
5 out of 5
8/30/2020
David was very helpful and flexible in enabling what was needed.

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