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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7866 reviews 68%
4 star 2627 reviews 23%
3 star 253 reviews 2%
2 star 430 reviews 4%
1 star 352 reviews 3%
Review Us
Chad W.
4 out of 5
9/16/2020
This dealership and staff... TOP NOTCH!
Gerald J.
5 out of 5
9/16/2020
We have had Toyota’s for 30 years, and this place has become our favorite. Doug is exceptional in his work, his kindness and his professionalism. We won’t go anywhere else. We trust you. Thank you.
Justin S.
5 out of 5
9/16/2020
Weston did a great job handling my service today and was very informative.
Annie J.
5 out of 5
9/16/2020
Great service from Cisco!!!
Debbie B.
5 out of 5
9/15/2020
Very pleased with Kenneth. He was very efficient.
Dusty I.
5 out of 5
9/15/2020
Great job
Susan S.
5 out of 5
9/15/2020
Excellent Customer Care. Highly recommended Doug & the Toyota Care Team of Prosper.
Taylar H.
5 out of 5
9/15/2020
Very quick professional service. Thanks.
Cory P.
4 out of 5
9/15/2020
I have used Doug since he was with Toyota of McKinney. He has always been truthful, honest and professional. I was grateful to see him when he moved to Longo. Always good to see someone you trust.
Don J.
5 out of 5
9/15/2020
Great job
Sandra E.
4 out of 5
9/15/2020
Great place to visit. I liked the hourly cleaning, the masks, and how everyone spoke to me as I sat there. I also like that you appear to have some female sales people.
Asif M.
4 out of 5
9/14/2020
Weston was awesome! Kept me updated throughout the whole process and got my truck done in a timely manner. I appreciate being able to get a rental car as I have a very busy schedule. His customer service is exceptional! Even though I did not purchase my vehicle from this dealership, I will continue to have all my service needs done at Longo Toyota. Thank you!
Todd L.
5 out of 5
9/14/2020
Francisco was great to work with and very communicative.
Krystal W.
5 out of 5
9/14/2020
Excellent experience in the service dept.
Leona O.
5 out of 5
9/14/2020
I was very impressed. Weston really lives up to the Longo name and traditions.
Rosie W.
5 out of 5
9/13/2020
Doug is always very helpful! He’s always very professional and gives us great advice with our 4Runner.
Melanie H.
5 out of 5
9/13/2020
Francisco is always so helpful, friendly, and professional which makes us continue to have our vehicle serviced at Longo Toyota!
Saipraveen P.
5 out of 5
9/13/2020
Awesome service and customer friendly Thanks to you and your team
Richard A.
4 out of 5
9/13/2020
Too many surveys!
Amy R.
5 out of 5
9/13/2020
I appreciated the straight forward service time line and price. David is exception ally personable and patient.

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