As usual, David is excellent and the 5K service was done quickly. Thanks!
Sales guy was awesome and very friendly.
Only complaint was that I left with a low tire warning light. I had to fill the tires a little at home but this should have been caught by the mechanics.
As always, perfect customer service.
Great experience, and my car was finished really quickly!
Didn't like the smell of the interior when I picked the car up.It smelled of fuel, stunk the car up.
Your service work process must not include basic QC, as they failed to reset the electronic panel after plugging in your diagnostic laptop!
Thanks so much! Love having Daniel Keith working on my cars!
David was the consummate professional. The service I received today was unparalleled. He knew everything that would make my life easier. He worked with me on pricing. He kept perfect lines of communication going. I would highly recommend Longo to everyone I know. I hope that when it’s time to trade my highlander in come August then Longo will want to work a deal and not make me buy my car somewhere else because of price.
As usual I had a wonderful experience at your dealership. I will not go anywhere else.
I just wanted to thank David Araujo at Toyota Longo of Prosper for the exceptional service I received after having my Prius hybrid service done. As always everyone I dealt with were professional & polite. Everything was explained regarding my service including several text messages and calls sent to me explaining my service. Thanks again David, Keep up the great work!
Doug did a great job. Very professional, will return thanks to his level of service.
Professional service division that is well led.
David A. is the man. Helpful and professional
When I arrived there were people not wearing their mask at all and not covering their nose. I asked if I could sit outside and was told that there was no outside seating. I was ordered a Lyft ride at the dealership’s cost and I had to ask him to please cover his nose. The service otherwise was excellent. I would appreciate an option to have someone pick up my car and return to me so that I am not exposed to unknown people who are not following the guidelines or simply moving a chair outside so I could be safe.
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