David was awesome as usual! He was very easy to work with and is always friendly. Thank you for great service!
Very efficient, friendly service in a pleasant environment.
Doug and Longo have been outstanding. I have been with Doug Ranzer for many years at numerous dealerships. He is simply the best. Thanks
David does understand customer value in order to earn more business. I appreciated as he listened my concern patiently and address accordingly.
Thanks!
Everything was handled in a very professional manner. He kept me informed in a quick manner. Since I know a lot of people at corporate, I would definitely recommend your dealership
I got there by 8:45 for oil and filter change, and to check 1 of the tires. The service advisor said it woul take 1 hour and 30 min at most. Given that the time has passed and I haven't heard anything, I approached the service advisor and he said that they didn't do anything because the tire needed to be changed and you didn't have the tire. I spent all that time there for nothing. Chase was very inpatient and disrespectful after I mentioned that my time was wasted, and realized that an oil and filter needed to be changed (he thought it was just the maintenance light that had turned on)
I've always enjoyed my time here in Longo since 2017, and this is the first time I was treated so badly. Honestly, I don't want to come back!
Always appreciate Doug Ranzer looking after my Tundra! Great honest person with tremendous integrity!
Very pleasant and customer service oriented. Efficient and effective. A pleasure to work with! Thank you Kenneth!
Kenneth is awesome! He’s welcoming and gives you updates throughout the service to let you know how it’s going. I appreciate it.
Doug is awesome! Best customer service.
Wow! 5 stars! Weston is the best customer service representative I have ever met. Not only kind and polite but goes above and beyond to meet guests’ needs. Toyota is definitely being well represented with Weston. I truly wish he excels in your company as he truly deserves it. Thank you for all your help with my vehicle Weston!
He is very professional, kind and thoughtful
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