Doug was great as always, so was the service. I appreciate the continued attempts to get my radio working with my phone. If I had to make one suggestion, it would be to turn the coffee machine back on. We know at this point that we’re not spreading COVID by surface transmission.
Great guy and he handles the service on my Tundra great as well.
Very friendly and fast service. I even got some work done.
Doug and his team do a great job with all of my service appointments. They are awesome. This time I scheduled a detail for the interior of my car. I did not book a detail for the exterior but just assumed it would at least be washed and towel dried. The interior looked amazing and I will use the service again, but perhaps consider a simple wash and dry outside as well. It’s not fun to pick up a dirty car. Thanks!
Thanks Chase. He was nice and professional. Great service
This was my first visit to Longo Toyota. The entire experience was great. I was greeted immediately upon driving up to the Service department, and again when I entered the building. Chase was very nice and kept me informed throughout the process.
Ken was amazing! Great communication and was able to isolate and correct the brake pump issue on my Prius!
Satisfied with service and Reprenstive who help us
David is always professional and very helpful. Excellent customer service!
There were a few hiccups beyond Weston's control.weston did a great job!
Took 2 1/2 hours to do my first service. Purchased the car in September 2020. Also, my invoice was to be emailed to me. I still have not received it. The email I made the appointment with is correct.
Kenneth was very personable and helpful in answering my questions. I would like to request him next time I come in! I love the treatment received at this location!
David was great, I will definitely be back for any service needs.
Best Customer Service I have ever received from a Toyota dealership!
This is the third time it has taken almost 3 hours to get an oil change. It makes me want to take my vehicle somewhere else.
Doug is great! Hands down the best service advisor I’ve ever had at any Toyota location. His customer service is exceptional. He’s earned my trust and my business. I hope Toyota recognizes what they have in him.
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