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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7866 reviews 68%
4 star 2627 reviews 23%
3 star 253 reviews 2%
2 star 430 reviews 4%
1 star 352 reviews 3%
Review Us
Nirav S.
1 out of 5
3/31/2021
There was no car wash done, I can clearly see the dust everywhere on car body. I complained about that but the representative said, we did.
Arturo C.
5 out of 5
3/31/2021
GOOD JOB
AMBER J.
5 out of 5
3/31/2021
Mr. James was both professional and displayed exceptional customer care in his attention to detail. I always enjoy the people at Longo Toyota of Prosper. Thank you!
MICHAEL H.
5 out of 5
3/31/2021
Kenneth was very professional and courteous.
Andreh A.
2 out of 5
3/31/2021
The person who helped me was very polite, but he said that the car had been washed when it clearly hadn't--or if it was, it wasn't done very well. Also, whoever brought my car to the front after servicing the car must have had stomach issues because they clearly passed gas in the car before handing it over.
Kurt P.
4 out of 5
3/31/2021
Jeff and Harvey we awesome they got us in and out Teamwork makes dreamwork.
JOAN O.
5 out of 5
3/31/2021
Exceeded expectations!
Andrew R.
5 out of 5
3/31/2021
Everything was great!
Shelby C.
5 out of 5
3/31/2021
First class service
Wellington F.
5 out of 5
3/31/2021
Thank you, great service.
JEFF B.
5 out of 5
3/30/2021
Weston and the entire service team at Longo Prosper are the best! Thanks for taking great care of our Toyota family.
Raquel T.
5 out of 5
3/30/2021
My family lives Longo!!
Anthony M.
5 out of 5
3/30/2021
It was a great experience for my first time here, after 25 years at the Toyota place in CA I went to, which in no way compares to this place. Awesome job!
Shahab D.
5 out of 5
3/30/2021
Great service!
Hannah G.
4 out of 5
3/29/2021
He was SO kind and SO friendly!
Ed C.
4 out of 5
3/29/2021
I have yet to get my car back with the small window on the hatch clean. Is there a manual process that could be added to get this done? Everything else was great. Thanks
MICHAEL B.
4 out of 5
3/29/2021
The work done and customer service qas just fine. Only drawback was that it took 3 days instead of one, but I understand there were unusual circumstances.
Laura S.
5 out of 5
3/29/2021
David is AMAZING. Very professional, friendly and n Ace in your service department!
MARC X.
5 out of 5
3/29/2021
friendly service!
Maria G.
5 out of 5
3/29/2021
Excellent

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