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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7866 reviews 68%
4 star 2627 reviews 23%
3 star 253 reviews 2%
2 star 430 reviews 4%
1 star 352 reviews 3%
Review Us
Brandon V.
5 out of 5
2/19/2022
Great people skills. Knowledgeable about Toyota.
Jared H.
4 out of 5
2/19/2022
Kenneth has made me want to come to Toyota for vehicle service. I've never been a dealership guy, but i trust Kenneth.
Dale W.
4 out of 5
2/18/2022
No issues Mike and the team did great work, very happy. He is still working on and open item, but the communication was fantastic.
Karen N.
4 out of 5
2/18/2022
Ok. I’ll look for it.
Rodney F.
5 out of 5
2/18/2022
Great service
Brad C.
1 out of 5
2/18/2022
You can call me at ****-****-xxxx and I would be happy to discuss my disappointment at the repair of my vehicle.
Larry R.
5 out of 5
2/18/2022
Very impressed with the service and my advisor Weston. He was very knowledgeable and professional. Great job!
Jocelyn M.
4 out of 5
2/18/2022
Cecelia was a joy to work with! She was professional & let me know what to expect every step of the way. She also had price quotes for the detailing I asked about when I came to pick up my car.
MITCHELL B.
5 out of 5
2/18/2022
Excellent customer service, will always go to Mike at Longo! Thank you!!
Daniel S.
5 out of 5
2/18/2022
Very courteous and helpful service representative. I recommend her highly.
Chaney M.
5 out of 5
2/18/2022
Quick & efficient service. Weston had me in & out
Aaron W.
5 out of 5
2/18/2022
We dealt with Preston
Paul B.
4 out of 5
2/18/2022
She was very happy and helpful. I hope she ends up being my Service Advisor again!
Georgelle E.
5 out of 5
2/18/2022
We had a wonderful experience at Longo Toyota. Everyone was very courteous and professional. We were very pleased with our experience at Longo.
Thomas And.
5 out of 5
2/18/2022
Mike was friendly and did an excellent job!
Kenny P.
5 out of 5
2/18/2022
Kenneth is great and very helpful
Errol A.
2 out of 5
2/18/2022
Every other visit was top notch. The most recent last visit left a lot of my settings changed - the seat was moved and settings on the dash were changed (in the grand scheme of things not a big deal just unexpected). Cecilia was very professional and helpful! So it all balanced out.
Dean M.
5 out of 5
2/18/2022
I like it. Picasso!
Jake R.
4 out of 5
2/18/2022
Kenneth was extremely professional and knowledgeable. He is an asset to the dealership and is a to work with. I was able to get my vehicle back on the road in no time. I look forward to my next service visit at Longo Toyota of Prosper!
EMEKA O.
5 out of 5
2/17/2022
Very satisfied with the service, communication and professionalism

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