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Real Reviews From Verified Customers

Service Center Review Summary

5 star 716 reviews 61%
4 star 231 reviews 20%
3 star 40 reviews 3%
2 star 78 reviews 7%
1 star 101 reviews 9%
Review Us
Mechanical Sytsems.
5 out of 5
5/22/2018
None
Casandra C.
1 out of 5
5/22/2018
The oil cap was left off my daughters car I checked under hood when I got it home and found it missing then I drove it back and John got them to fix it and I got my money back but I am not happy with the person who did the oil change also what would’ve happened if I hadn’t have checked my teen daughter would have been driving and could have been hurt. But John Trent was very nice and respectful
Tony W.
5 out of 5
5/22/2018
Service was fast courteous and accurate.
Jerry J.
5 out of 5
5/22/2018
My name is Steve not Jerry. Please update your records and tell me when you have done so. Thanks, Steve Johnson
Margaret M.
3 out of 5
5/21/2018
Was nice to be put right in for our first oil change in this new car.
Charlotte S.
5 out of 5
5/21/2018
Service reps always provide excellent care
Vicki B.
5 out of 5
5/19/2018
Awesome job!!!!
Ronald M.
3 out of 5
5/19/2018
Will absolutely be back because of Mr. Lane.
James E.
4 out of 5
5/19/2018
Johnny is awesome!!!
Cheryl F.
5 out of 5
5/19/2018
Very Satisfied
Derek L.
5 out of 5
5/19/2018
Everything looked good.
Sharonda N.
5 out of 5
5/18/2018
Great!!
Brenda F.
5 out of 5
5/18/2018
Great job Tim
Sharon H.
4 out of 5
5/17/2018
Always dependable, cheerful and helpful staff, security that I have when I drive out of Serra knowing my car is healthy.
Darrel G.
5 out of 5
5/17/2018
My experience today was excellent. Thank you.
Darin D.
2 out of 5
5/17/2018
I actually came in for an oil change, parking assist needs service and my fog lights wouldn’t come on. I was told about your signature fuel system cleaning so I said what the heck. David did a good job keeping me informed with everything and even had my truck delivered back to my house while I was at work. ???????? I noticed my check engine light was on and had my parents drop the truck back off the next day. Apparently the “certified mechanic” could not repair the park assist and totally forgot about my fog lamps. Basically $300 later and I still have the same problem. Your TEAM had my truck for 11 days and I had to call daily, asking the status only to receive the same “I’m not sure”. If You’re asking my opinion, I would say. I’m very disappointed with the results along with the waist of time keeping my vehicle. My father picked up my truck today and your employees couldn’t remember where it was, keeping my 80yr old father waiting.
Douglass A.
5 out of 5
5/17/2018
Johnny was knowledgeable and professional, I appreciate the service.
Cynthia F.
5 out of 5
5/17/2018
Great service!!
Matt M.
5 out of 5
5/17/2018
Johnny always does a great job. Thanks
Mark H.
5 out of 5
5/17/2018
I was pleased with the service on today thanks to Johnny, good job.

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