Vic is such an easy person to work with. When you go into little apple you know the work will be done right. Great team work.
They forgot to change a filter
He was very good and expalined everything patiently and gave me better discount.
Fantastic job by Vic and the Little Apple Toyota staff. I presented an unusual problem with my Prius, and they diagnosed /fixed the same day. Wonderful service department who “bent over backwards” to fix my problem. Outstanding!
My car carpets got very dirty. They weren't that dirty when I dropped the car.
Even though I spoke with Kevin about the lack of respect and lack of customer service, it’s good to note the training opportunity for Kevin to learn how to speak to paying customers. Rude comments and dismissive attitudes is not only a poor experience but an even worse practice.
Thank you for checking out the problem today. We appreciate that you fit us in, found there wasn't a problem and were honest, and then didn't even charge us for your time. Thank you!!!
They went above and beyond expectations today. I was expecting my car to be done tomorrow and to my surprise it was done in about 2 hours. Thanks
William does a great job!
Little Apple arranged for service of my vehicle very quickly. The work completed was explained to me in a professional and easy to understand manner. I truly appreciate the work and service done at little apple every time I schedule a service.
28 years of getting our cars serviced at Little Apple Toyota/Honda, and we are always happy with their work. This time, too. Thanks, Travis.
The diagnostic was great but waiting an extra week because the correct part was ordered after waiting a week for the wrong one was too much.
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