She is very professional and helpful.
I had to return to the Service Department as there was a rattling noise in my car
. It sounded like a tool was accidentally left under the hood. The service staff immediately took care of me and I was on my way. I come back to Little Apple Toyota for the excellence in service and honesty all the staff provide. Customers see this and will continue to return. Be diligent with these qualities and loyal customers will always return and keep your business growing.
Not sure why they billed me for 8 Qts of oil when it only hold 7 qt
You did a great job and finished quick! Thank you so much!
I appreciated the young man’s thoughtful explanations to my questions and concerns.
Vic explained everything to our satisfaction! Very helpful
All communication was completed by phone. Daughter’s vehicle and from her description, was pleased w/the repair work.
This was my first service visit to LAT. Very long waiting time at dealership. Also, Surprise expenses for services.
The service was great. I had no problems like oil stains or omissions of any service, like I have had with other places. Thank you.
Very professional, kept me very well informed.
Friendly, courteous, timely
In spite of being busy, everyone was treated with respect. I just had an oil change, but they told me exactly what they did and what they’d watch in the future.
Excellent customer service. Thank you, Michael G
When a part of my car I purchased from you breaks and is replaced under warranty, why do I have to pay for the loaner vehicle? That cost is completely incidental to Honda installing a defective battery in a new car.
I have always been pleased with the service I have received at Little Apple.
Thanks so much for your help with my phone issues, super sweet. But when I tested it, the party I call still deals with an annoying echo of their voice. Any suggestions?
Super service. Excellent communication! Thanks!
I bought the RAV4 in 2004. You have taken care of the car except for those times when I need to change oil and we were out of town. Even then.....always a Toyota dealer has serviced the car.
I trust Vic Redding as I do all your service advisers. I have known him longer than the others.
I've never been more satisfied with the service and respect I get from everyone at Little Apple Toyota, especially the service department
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