Purchased used 2016 Mazda 3 on Saturday, Sept. 30. Had to return vehicle on Oct. 2 to complete smog check. After driving vehicle for 2 days before leaving vehicle for somg, vehicles low tire pressure was illuminated. service department was supposed to check PSI & make recommendation. After receiving vehicle after smog was completed, there was no metion of a problem with PSI. My vehicle is still illuminating low tire pressure.
Dan was excellent, the best service I’ve experienced in a very long time. GREAT JOB!
Once the part came in the team got my car in and out in about an hour!
Thought I was going to have to leave my car most of the day and had it back in an hour. ????????
Dan always provides excellent customer service.
Bill is great to work with!
Yes I’m satisfied with the repairs on my car but I’m still waiting for a refund on my rental car due to the repair was done under warranty it has been over a week I’m sure should be coming soon hopefully
William is always helpful & a pleasure to work with!
Bill was absolutely fantastic haven’t had service like that from a Ford dealership in a long while. I bought my truck from Galpin the team over Galpin should take notes from you guys and Bill’s attitude and business professionalism and teach it to them over there! just saying. Bill even stayed over time to make sure all of my needs were taken care of just in case no one else tells you, thank you Bill.
Great timing work done as promised professional, however no car wash
Bill Sidener was my adviser and he always displays
Excellent Customer Service. Mr Richard W
Dan was professional and nice. He even arrangd Uber rides for me.
Very Satisfied with your Service Thank you
Only reason was not completely satisfied with my vehicle service was that my factory spec.
on my tire measure is 39 psi on all tires for a 2016 Ford Focus Tritium trim. I notice on my invoice they put 35 psi not 39 and they filled my tires 35 psi and not the factory 39
psi. Otherwise I had no problem with my service on my vehicle.
Dan is a great service writer! He always listens to my needs, and is highly knowledgeable on Ford products. I always know that Dan will take care of all my needs!
Dan and Jessica - are always friendly and professional
And provide the best customer service and service.
Thank You
Jon A
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