Dan was very professional. Thank you
Bill is great as usual, however one issue that was checked off as fixed was not fixed. Bill is on top of it and the vehicle will be back in on Monday.
Everyone was professional and friendly. Service was completed quickly.
Very professional and helpful
Bill is always a pleasure to work with, especially when you have to keep coming in.
My problem was not easily demonstrated, however your service investigation was in-depth & though pointing out possible issues. It is now my issue on how best to proceed. Thank you
The personal service from Bill Sidener is so appreciated. He is always patient when dealing with my problems, no matter how busy he is. Antelope Valley Ford is very fortunate to have him, and I am grateful for his professional service and his kindness.
Dan has always been professional and honest! My service has always met my satisfaction great team
Courteous, friendly, professional service from Dan. Thanks”
Bill is a top notch advisor who will be completely honest about the process and pricing
Was actually pleased with the warranty replacement of the uv peeling on the headlight,with the replacement of the entire headlight assembly. However, my after market HID light was not working after assembly. The wire is broken inside the lightbulb assembly. What upset me the most, was I was waiting for the car, in the lobby, and did not realize I would be notified via email for pickup, or sought out for any explanation of the light not working before the service order was closed out. Perhaps the service tech was too much in a hurry when he removed or reinserted the light bulb assembly. We are taking care of this part ourselves but did not expect this type of damage. Overall, the service manager was attentive and helpful. Very professional. This did happen on a day with pouring rain and not being able to use my headlights was a bit overwhelming,
And I did feel dismissed once the paperwork was closed out.
Adrian always gets my vehicle done promptly and keeps me informed on its status.
They are really nice and Dan answer any questions the I asked him
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