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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1439 reviews 68%
4 star 436 reviews 21%
3 star 69 reviews 3%
2 star 90 reviews 4%
1 star 73 reviews 3%
Review Us
Kathleen S.
4 out of 5
1/7/2022
I did not feel safe waiting inside. Staff accommodated my need for efficiency by servicing my car quickly while I waited outdoors. Very much appreciated on a cold morning.
Matthew S.
5 out of 5
1/7/2022
Always fast and professional, honest and trustworthy, friendly and a pleasure doing business with . As a matter of fact my wife bought a Nissan at Crowley a few months ago because of how she saw I was treated.
Patricia M.
5 out of 5
1/7/2022
Excellent service and explanation of service
Andrea C.
4 out of 5
1/6/2022
Disappointed that it was my battery that Crowley put in 2 years ago,I need a new one already,going to get it Thursday,I best get a darn good deal,I have the papers to prove it,I and my family have been with Crowley since 2001,thank you
Jaye P.
5 out of 5
1/5/2022
Courteous, quick!
Tyler R.
5 out of 5
1/5/2022
Did an amazing job! Great communication and updates on vehicle service progress. Got me in quick and very well taken care of.
Carol L.
2 out of 5
1/5/2022
My odometer had to be reset. It is obvious that it was done through a computerized mechanism of some sort because it shows 30,500 miles exactly. I know that my car had less than 28,000 miles on it. I just wish someone had called to ask me. I had my 30,000 mile check done sooner than was necessary as well as an oil change and tire rotation which means I am taking very good care of my Rogue. However the mileage entered was 500 miles more than necessary.
Arthur V.
4 out of 5
1/5/2022
I just hope the service engine soon light is fixed and doesn’t return.
Ida F.
4 out of 5
1/5/2022
Just the wait almost 5hr but was a misunderstand from the customer service. Which I did not mind do that Internet service was good and I was able to do my work and comm nicate with my staff right in the waiting room.
Kavita V.
2 out of 5
1/5/2022
The muffler is broken after 61 thousand miles and is not covered in extended warranty also .. such an expensive car and muffler rusted after 7 years .. not a good experience unless Nissan comes to help with the issue..
Patrycja L.
5 out of 5
1/4/2022
Richard was great! Went above and beyond. Great service!
John Q.
2 out of 5
1/4/2022
I was very happy with the service I received from Richard and Josh. The only problem was my wallet was lost and the only place it could have dropped was from jacket pocket in the courtesy shuttle which dropped myself and my supervisor off at work right down the street from Crowleys. I asked the driver who looked for it and said he did not see it. I believe him but what about the other people in the shuttle after me, could they have picked it without the driver noticing. I appreciate josh looking out in the lot on such a cold day, but it was definitely gone from the time I got to Crowleys and was dropped off at work. I lost license , debit card, credit cards not to mention the money in my billfold. I will be filing a Police report and I will try to find who else was in the shuttle after me. I am not pointing fingers at Crowley employees but really am distraught over this whole episode.I realize if someone did pick it up…. Well if they didn’t turn it in they wouldn’t admit it either.
Renee M.
5 out of 5
1/4/2022
Josh is very professional and a pleasant person to talk with. 100% customer service satisfaction
Mark L.
2 out of 5
1/4/2022
I had to wait three weeks for an oil change appointment. There is a sign near the service desks advertising express services with no appointment necessary I don’t understand please explain
Ann B.
5 out of 5
1/1/2022
Chandler is very professional friendly and efficient, always!
Barbara B.
5 out of 5
1/1/2022
Great customer service! Very friendly!????
David C.
5 out of 5
12/31/2021
Richard was great to deal with. I'm very happy with the service.
Stephen C.
5 out of 5
12/31/2021
Thank you for the great service. Happy New Year!
Bruce C.
5 out of 5
12/31/2021
Everything was great
Frank F.
5 out of 5
12/31/2021
Great job all around. Thank you

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