While nice folks the service department is the slowest I have ever experienced. 2 hours for a simple oil change (this is the second time) is really not good and frankly not worth the drive. I probably will not be returning as I don’t really have and option on dropping of my vehicle and taking 2 hours for what should be a 30 minute appt just does not make sense. I hope you can, at some point, actually offer a “quick” service. If so I might change my mind.
He was good. Makes me feel comfortable bringing my car back
I brought my 06 suburban in for so.e warranty work and there were some ot her problems found with and he automatically called the warranty provider I really enjoyed his professional attitude
Very friendly & the time I was given for pickup turned out to be earlier
Skye is an absolute professional and I always enjoy his appreciation of the customer and our needs. He is very kind, courteous, and his communication is excellent. I enjoy having my auto service needs met in a timely manner and he delivers every time.
Thank you!!
Sky was awesome! Understood my concerns and worked with me on rental and next steps. My BMW is running great thank you **** Hannah Service. Sky is the perfect face of the Department.
Everyone very helpful and courteous
You will now be my go-to for service!
Auto service great. Waiting room very noisy with loud piped in music and TV set blaring. Let's tone it down a bit and make waiting more relaxing without noise overload. Please consider!!
Very helpful and convenient without having a prescheduled appointment.
Always satisfied with Skye and any other person that has helped me.
Skye is always helpful and listens to my needs.
I was really pleased with the service! Thank you!
Figured out a problem that couldn't be identified or resolved last year by your service department.
Gracious staff, comfortable & appealing setting.
Their oil & filter change provided many more services
than I ever expected. All this for a BIG discount via
an E-coupon this Nissan Dealership had emailed
me earlier. FIVE STARS !
I LOVE Gladstone Nissan and my car! All of the staff is AMAZING. Keegan provides Excellent customer service - very knowledgeable and explains issues and concerns in non-technical, easy to understand terms. I will continue to come back :)
The service appointment accomplished everything I expected. I appreciate the feedback on what was accomplished. The documentation of inspections made is very helpful.
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