There was an ongoing problem with my window. This was the 4th time I had been in for the same problem. Zach made it right. I’m pretty sure the support I received was outside of normal protocol but he’s the reason I’ll be back and the reason I’ll send others to **** Hannah vs. Wentworth. Genuine customer services has been a dying beast. It’s nice to see that Zach is working to keep it alive.
Service was great-
Thank you.
I have called and spoken with a representative in your service department three times about this issue: You keep calling and texting me with service updates for cars that are not mine. It appears to be different cars, and I get everything from the confirmation call days prior to the appointment, all the way to the text messages telling me my car is finished and in the car wash (always humorous to get those messages WHILE I’m driving my car).
As I said, I’ve called and spoken to a service manager multiple times about this, but it keeps happening. The phone number in question is ****-****-xxxx and should only be tied to our 2014 black Subaru Forrester.
Awesome. Not the first time he has provided excellent service for me. Thanks!
Zach was great. He remembered what my car was in for and explained everything in my receipt.
The woman who took my car in remembered me when i walked in the next day.
That felt great.
Thank you
Marsha
Andrew is the best! He takes great care of our cars (thus keeping my family safe) and his customer service is impeccable. I value his honesty and his kindness.
It is always a pleasure to get to work with Andrew. He always makes sure that we get the best service!
Excellence service and professionalism
Chris was very friendly and professional
Barbara was wonderful, very thorough and professional!
Staff are friendly and professional.
They take the time to listen and are helpful. I enjoyed working with Andrew.
Great experience as always with Andrew.
Excellent service and a pleasure to work with Andrew.
Carson was careful to explain everything carefully.
Barbara is very considerate of my needs and provided me with excellent service.I Wii return for more services.
Frank did an outstanding job, as always! He thoroughly explained all issues with the vehicle
Things go wrong sometimes, but it's always nice when you're working with the best! Zach has been a wonderful resource when my car was having issues, and I would recommend him to anyone
Great service. Frank is now my preferred specialist.
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