My 2017 VW Alltrack concerns re sunroof leaks and door leaks were resolved, and appreciated Patchjany keeping me apprised of the work being completed.
It took an hour and a half to get my car back for just an oil change. When I went to check on it , it was sitting there already done and nobody came to tell me it was finished.
Went faster then I was told, and was very friendly and professional. Good experience
Panchajany was very attentive to the needs of my car. I enjoyed working with her and felt comfortable that I was in good hands.
I’m not happy about the problems with my car but I’m happy with how those problems were handled. Good communication. Good customer service. Good results.
Thank you that was good job well done
The service was quick and the customer service was great. The only issue was the printer not checking off all of what was completed during the inspection so it made me feel like something was missed during the inspection.
Miguel is the best !!!! Will definitely come back and and request him for our next service
wrong oil was used for oil change. Had to come in a second time to get that re-done. While I appreciate being notified swiftly for the mistake and being serviced promptly, this is not acceptable for a routine job. Also I had some additional questions flagged on drop off which were forgotten about when I followed up. All in all, spotty service. I should have been refunded for this visit as time sitting and waiting is costly for me as I need to take time off work to so so. I would appreciate being contacted to discuss a refund of $94.33
Hate to say no, because everything was great, but I had trouble with getting a call back from several service writers to get a status report. Other than that, I’m very happy with your troubleshooting and repair of the clicking problem. I haven’t heard it at all since.
As always you folks do a great job
I was never told what was found during the assessment
Thank you for going back to the switch on my fan, and repairing it to move from low, medium and high. I immediately felt the heat as I drove away. It may need more attention, but it is much improved. I will keep in touch with Megan. Thank you for your time and effort. My car has never been serviced from anyone other than **** Hannah, and I have a record of every service call. I love my car, and the way it drives. I will always bring my car back to you.
Everyone was helpful and professional. Miguel kept me informed throughout the service.
Mariah is excellent! I received wonderful customer service. She kept me updated on what my car needed and what was being done. Thank you Mariah!
Amazing staff. I can’t get over how incredible everyone was. Looking forward to using you guys for all my vehicle needs. Best ever.
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