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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1763 reviews 63%
4 star 541 reviews 19%
3 star 85 reviews 3%
2 star 204 reviews 7%
1 star 203 reviews 7%
Review Us
Carolyn M.
5 out of 5
4/10/2018
Brandon was polite, friendly, efficent and good at explaning what was done to my car. THANKS, BRANDON!
Jessica W.
1 out of 5
4/10/2018
I am always happy with the overall services of Toyota. However, today was annoying. I had an appt at 1:40pm and I was told over the phone it wouldn’t take any longer than 2 hours. It took 3. And multiple walk ins came after me and left before me. I was in for a 30,000 mile routine service and was told this was an important one that took a long time. In my opinion, all service checks are important. But if I make an appt, I should be ahead of walk ins. If there are too many walk ins and not enough staff, those customers shouldn’t be seen.
Dewayne M.
3 out of 5
4/10/2018
Brandon is a nice guy. Communication was key. I would like to see quicker diagnostic followed by ordering of parts. Long time waiting for parts arrival. Diagnose issue and order parts immediately. Thanks again.
Sandie M.
4 out of 5
4/10/2018
New Prius owner. Now a roaming (Retired) advocate for the car. I love it. Thank-you Toyota
Linda H.
5 out of 5
4/10/2018
Totally satisfied!????
Steven S.
5 out of 5
4/10/2018
Job well done second time around
Joanna F.
5 out of 5
4/10/2018
Alway the best
Jim C.
5 out of 5
4/10/2018
Tyler did an outstanding job of keeping me informed of the progress of the repair to my Toyota. Thanks Tyler
Donald F.
4 out of 5
4/9/2018
It took too long to service my truck
Cale T.
5 out of 5
4/8/2018
Tyler is great to work with. Very helpful and honest. I look forward to working with him again in the future.
Dwayne W.
5 out of 5
4/8/2018
Very professional, and very accommodating. They are very pleasant to do business with.
Anne Mette.
5 out of 5
4/8/2018
The team was pleasant, efficient and did a good job with communication
Katie N.
1 out of 5
4/8/2018
We came in for the first time to do a simple service and it wasn’t done right and furthermore the technician was dishonest about performing the inspection. The cabin air filter was supposedly “inspected” and checked out good, however, I had removed the filter a few days earlier. Dishonest service and incompetent service advisor means we won’t be coming back.
Michael C.
5 out of 5
4/8/2018
Customer service was outstanding!
Elizabeth S.
5 out of 5
4/8/2018
Awesome experience today. Received great communication about the Status of my car, the shuttle service was great as well. 10 out of 10!!
Sidney K.
5 out of 5
4/7/2018
Tyler and others involved are always very helpful, and professional in serving the customer. Thanks
Clint M.
4 out of 5
4/7/2018
Vehicle has Toyota care however every time I’m asked to pay for oil change and I have to tell rep that the vehicle has Toyota care. You should have that info already in your system as this is the only place the vehicle has been us d for service.
Debbie W.
5 out of 5
4/6/2018
Brandon did a great job! And your courtesy driver was nice too!
Diane W.
4 out of 5
4/6/2018
I’m happy that I came in for an oil change and was reminded that I was coming up on my 10,000 mile check up should I get them all done together appointment was 240 All taken care of No worries of anything falling apart for the next 5,000 Miles except gas so I’m happy Thank you
Mark J.
5 out of 5
4/6/2018
The young lady who welcomed me was very nice, friendly and helpful.

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