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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1763 reviews 63%
4 star 541 reviews 19%
3 star 85 reviews 3%
2 star 204 reviews 7%
1 star 203 reviews 7%
Review Us
Dara J.
5 out of 5
3/17/2018
Tyler is always helpful and great to work with. Thank you!
Linda H.
5 out of 5
3/17/2018
Brandon did a great job getting my work taken care of and keeping me informed
Nicholas E.
3 out of 5
3/17/2018
It would have been nice to have the soap rinsed off the car all the way and another oil change sticker put in the window but who am I to expect that type of service. Brandon did good.
JACQUELINE W.
5 out of 5
3/17/2018
Tyler was very knowledgeable. Was a pleasant experience. My husband and I are both very happy with the customer service we got from Tyler Gonzales.
Teresa E.
3 out of 5
3/16/2018
Although I chose to wait for my Tundra to be serviced, the wait was 6 hours long due to trouble shooting the battery drainage. I will see whether there is still a problem with the battery over the next week as I will be driving the Tundra more.
Randy S.
1 out of 5
3/16/2018
Quicker appointment, it took 90 minutes to change oil and filter
Cheryl B.
5 out of 5
3/16/2018
Friendly and good job.
Carmen A.
5 out of 5
3/16/2018
The explanation of the service was great, and what each service comes after that.
TROY M.
5 out of 5
3/15/2018
Brandon kept me informed all the way through the service. Great guy
ROBERT S.
5 out of 5
3/15/2018
I was very happy with the service at **** Hannah. Crissy did a great job.
LAVONNE R.
5 out of 5
3/15/2018
Brandon was quick and very courteous. He was able to explain the problem and it was solved quickly
Dave M.
4 out of 5
3/15/2018
I called last minute and was taken care of. I like the facility and the entire staff. Dave M
VICKY E.
5 out of 5
3/15/2018
All was well..I appreciate getting it in at the time the appointment was at four
CONNIE J.
5 out of 5
3/14/2018
Very good customer service.
STEVE A.
5 out of 5
3/14/2018
I really appreciate that your oil change is competitive with non-dealership options, and I love having my car washed every time I come in.
TRAVIS W.
5 out of 5
3/14/2018
Great job and great service! Thanks guys, A+++
DANIEL C.
5 out of 5
3/14/2018
Service was completed quickly! Brandon was great to work with!
MARCIE H.
5 out of 5
3/14/2018
I'm always treated very well by Tyler and the whole service department.
MICHELLE W.
2 out of 5
3/14/2018
Wait times are very long. Over 2 hours for oil change. I love the service there so I keep coming back but it's hard to wait that long.
GARY L.
1 out of 5
3/14/2018
Happy with the serviservice rep. Not happy with the recommended tires needing replaced.

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