Rob is not only a knowledgeable and helpful service agent, he is a wonderful person. Thank you Rob and Portland Acura. Love my good old Acura!
Brandy has been very helpful. Working with her is very enjoyable.
Brandy goes above and beyond In providing customer service.
Brandy was great and very helpful
She was excellent to work with. Great customer service!!
Rebekah made me feel welcome and explained everything that I needed to have done to my vehicle. She offered me something to eat and drink while I waited for the estimate on my vehicle. She then ordered my ride back to work. I felt well cared for. When I picked up my car, I accidentally left my cell phone on her desk. She tried to get in touch with me and kept my phone safe until I picked it up. You do not get customer service like this anymore. Thank you so much!
Service consultant was great. Loved that I could use lift.
Brandy was very professional and I am very happy with the service. However, i am very disappointed that my Acura has a failed powere steering controller when the car only has about 50,000 miles. It seems ridiculous that an expensive and important component like this would fail so soon.
Brandy was very helpful and clearly communicated what was wrong with my car and what would need to be done to fix it. I really appreciated all the work she did to communicate with me, and I was very satisfied with the service and repairs to my car. Definitely going to **** Hannah again!
One thing...service took one hour longer than predicted, although no extra service was required.
Great service very efficient!
The service department staff did a great job as far as plugging my flat tire. However, I requested my car be washed and vacuumed out and it wasn’t done nor was the service department plastic, floor mat paper cover, nor the ticket number hanging from my rear view mirror removed when I picked up my car. The last time I had my car serviced the car wash was less than thorough. I realize I brought my car in without an appointment but it was a flat tire and was sold a car with no spare. Explain that? I want it detailed at no expense to me.
Rebekah was great, she went above and beyond to provide us with excellent customer service. She worked with us to make sure we got the most benefit from the service coupons we presented.
No problems, smooth and timely service.
Kept me informed while I waited. Appreciated Caleb’s assistance.
Very thorough and helpful.
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