Communication was less than good. Austin was friendly and helpful, but seemed distracted.
He explained everything really good and i feel comfortable handing him my car as he look fimiliar with all things what my car needed
Good job, well done. It took extra time, but I guess the shop got busy, but still a good job. Thank you
Darrin kept me updated on how my car was doing which was much appreciated! Thank you!
This is my 3rd attempt too get hands free lift installed on my brand new CRV. The sensors have been bad 4 times. I've been inconvenience with missing work bringing my vehicle back twice now and it's to come back a 3rd time. I've had it for 3weeks. I would like a price adjustment for what I paid for the part and work. ****-****-xxxx. Lori C
the service took about three hours longer than what it supposed to
I liked the courtesy Allie delivered
Everything was done thoroughly and quickly!!
Thank you for working me in so quickly
Shawn was totally upfront with me and showed me what needed to be done. Job was done on the time he said it would be. I will come back to have work done.
Thank you.
It was incredibly frustrating when I received a text update at 3:48pm that my vehicle was just waiting for a wash and I would get a message when it was ready, but then do not hear anything else for the remainder of the evening. I responded at 6:22pm asking if it were done. I then showed up at about 6:30pm to find that the service department was closed. I then did not get a response until the following day at 9am. Luckily, my husband did not let up and knocked on the window which happen to have someone still in the office, and we were able to get our keys.
2 1/2 hours for an "express" oil change is excessive.
Everything went great. Thanks!
Che extremely helpful explaining my choices.
Allie was really professional and helpful with questions i had.
I was unaware of your use of emails to update and get approval for service. This was my first servicing here and it was not explained to me.
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