Allie was very efficient & helped me with a speedy oil change.
Wow.... Knock your socks off Service. I’ll be back again!
Recognize him & reward him for making me feel special.
Thanks,
Lowell M
I wanted my roof checked for leak, it was not. This was mentioned at time of appointment, car drop off, and on phone call for update.
Jeff did a good job. I was disappointed that your wash station was down again.
Cierra Ramsey exemplifies everything we could ever hope for in customer service. Because of the way we are treated by her and others at **** Hannah Honda, we will only purchase vehicles from you, and we will gladly recommend your dealership to anyone we know who is looking for a vehicle. Keep up the good work! And by the way, Sierra definitely deserves recognition for the way she represents **** Hannah.
I was so pleased with the lengths that the service team went for me when my vehicle had problems while I was so far away from home. Lisa was fantastic and she really took the stress away from my situation. Thanks again for the excellent service!
Prompt and fast service at a price less then I expected. Thanks
Wish they would of been 100% sure that they found the problem in my van. Instead of, kind of hoping due to them not having enough time to check everything they would check, if my appointment would of been in the morning. Which brings me to the question, of why they make and take appointments, later in the day(say 3pm), when they know they won't have enough time to really do everything they would of been able to do in a early morning appointment.
Your staff consistently provide outstanding service, and today’s was no different. Despite an impressive crowd of cars my appointment was met right on time, my concern addressed far faster than I expected, and Chuck friendly and efficient. Thank you again for being there to support my transportation!
I've worked with Michelle a couple of times now and she is always awesome. Keep up the great work!
Great service answered all my questions very pleasant and friendly.
Thank you so much Lisa! You were so kind with all your complements. I appreciate everything you did for me.
The wait to be checked in was unacceptable and as I have come to expect from a dealership that couldnt fix a Service Bulletin Issue, I get a report with false issues needing to be repaired...I was told my spark plugs were old and misfiring when they are only 15K miles old. I was told that the serpentine belt was bad and again my mechanic inspected the car and there was no cracking in the belt. I was told the compliance bushings were cracked and again that was false they were "stretch" as rubber does, but they were intact. The ONLY thing (short of the oil change which I was aware was coming up) that was wrong was the transmission mount.
This just another example of "making" up work and failing to do work that should have been done.
Lisa Maunu is fantastic. I will definitely be back!
We absolutely Love working with Lisa Maunu each time we've serviced our car. Working with Lisa has literally restored our faith in the **** Hannah Dealership. Lisa gets an A+ rating for excellent customer service. She is amazing and I hope she has a long future there. Thank you, Lisa & Bret M
Friendly, efficient work done on my Element.
Lisa and the team were great!
repair time 2 hours/ actual time 4 hrs to replace battery sensor and replace my battery/
no major deal but it turned out to be inconvenient because of the time of day.
every one was polite and find the dealership competent
Thanks ray salter
Cierra was great to work with from the beginning. It was the second time we interacted and it went perfect. Great employee !! Thanks cierra
JASON R
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