I was told what would happen upon checking in followed up with their findings and what they did and advised on factory settings. I also received my free car wash. Thank you.
Austin bishop was great with helping me get my break and rotor fixed. Finding out I need to have car bushing fix also would cost me $1000. He went above and beyond to research and found out that it was still under warranty. So it saved me a lot of money. Thank you Austin!!
Great guy will ask for him again
Chuck is very courteous and explained everything about my car needs.
Thank you
I paid for a service that was not completed. I then had to return two days later when my car wouldn’t start to receive the service. As a result of my car not starting we missed summer camps and previously planned engagements. I am extremely dissatisfied with the work that was originally performed on Monday 8/13.
Appreciated the help from Jeff but I thought it was way overpriced.
It was quick and he went beyond what he needed too! Much appreciation
Very nice and courteous however it wasn’t until I came to pick up my vehicle and it was already out of the service bay that I heard about a few things that needed attention. Had I heard about them early on, I would have asked to get them fixed. Granted, they were not critical things, nonetheless, they could have been addressed.
Cierra was friendly and helpful
Able to resolve problem with earlier repair
I appreciate the quick turnaround on ordering the part that was needed to fix my trunk latch. Also since I’m submitting a claim for the damage that was done at another location, I appreciate that Che save the damage parts for me.
Cierra was very thorough in explaining the problem and kept me informed along the way. She was a delight to deal with!
Crystal was very friendly and attentive. Even anticipated the finish and had me out about 1 minute early to wait for the car outside with her.
Very great service nice people thank u
I have always brought my car into you for service after I purchased it there. This time I was told you no longer wash the car when finished. You handed me a coupon for a car wash which I then had to drive to. The inside was not vaccumed and the front window was not washed. It looked like you had just run the windshield wipers. I was under the impression that a dealer from which you purchase a car got better service. Not so anymore. Unless you can give me a reason to continue to use you I will go somewhere else next time.
Somewhat confusing appointment. Still not sure exactly what was done on my vehicle or if the necessary B service minded things were taken care of. Had to ask for a copy of what was done on my vehicle and when I looked at it at home it was somewhat inconclusive. paperwork was different from last service and nowhere near as clear. Austin was fine. He was friendly and easy to talk to. But not particularly happy with the service as a whole.
So friendly and helpful. I really appreciate the speediness of the service, with two kids in tow it was wonderful.
Didn’t get my card for a free car wash, we talked about it. Can you mail one to me? Thank you !
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