Tyler was great. Explained everything and totally addressed my concerns.
Great job Tyler!
I felt like I was their no.1 priority. It was great service!
Che was thorough and explained everything along the way. Exemplary!
Required battery sensor recall performed. Also updated a software patch. Taken care of in a timely manner.
The wait time was to long without any communication. Also, the computer froze and it prolonged my checkout time. I did appreciate how nice the lady was.
Sirea was great everyone treated me great thanks for everything.
Tyler was very professional and efficient, friendly and informative.
Chuck did a great job. Thank you
Crystal was awesome, gave great information, worked quickly, and communicated so well! I had an emergency tire issue in the middle of my day and she made it SO easy for me to come get help last minute. Also, I really appreciate not being overcharged like other places tried before I came to you guys! And Crystal was SO fun! She’s got a GREAT energy and made me forget about how insanely stressful this day was. Thanks to her and the whole team!
Darin was amazing in every way!
Excellent customer service, as usual!
The service was quick & thorough. They checked everything & explained exactly what was done. Very nice & considerate staff.
Shawn is truly an exceptional member of your team. I got lost getting to your facility and was an emotional wreck by the time I arrived. Shawn was just very understanding and calm. He’s very professional and took the time to explain everything to me and made sure I understood it. You are lucky to have such a guy working for you. He was knowledgeable and provided excellent service. Will continue to bring my vehicle back for service. Thank you Shawn!
1st issue, I got a Dirty car rental when I dropped off my car. 2nd Issue, my car that O dropped off had rain water getting into my passenger side floorboards & passenger side door. My car has only been serviced via **** Hannah Vancouver including your collision center when I was rear ended last fall. I was told that my car had work done to the sunroof at some point during my ownership, which I hadn't. And that the work they did for me during this visit was a 1 time accommodation. I'm super upset right now because I've never had any problems or work done on my sunroof because it's under warranty, except for having your service dept look at it over the summer because my roof wouldn't work properly. So of something was done to my vehicle then it was done without my knowledge. I didn't care for how I was spoken to or how I was taken care of.
Austin was amazing! I’m very satisfied with his customer service! Would give him 5 stars for his help and service! He was excellent
Darin was very pleasant to work with.
Thank you, Ryan
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