We are always surprised by the friendlyness of Che!
He explains everything to us and is always willing to answer any question
We may have. He’s a great member of your team.
Abe did an excellent job on our Pilot. He is a great person, and an asset to your business. You need more people like him.
I was charged a fee to diagnose my emission system light. The result is that the gas cap was at one point not tightened enough. As a Honda service provider, you should know that this is a possibility and tighten cap, then run system before charging such a large diagnostic fee.
I paid the fee, but apparently my bill was incorrect for labor on installation of a new battery and cabin filter. I’ve received a few calls from Austin telling me such, but if you want my continued service, I request that discrepancy is dropped from my account. There is no sign on gas cap saying you have to tighten three times. I always tighten once. Please respond if you have further questions.
Thank You,
Clarissa J
Allie was super helpful and efficiant both times she helped me this week!
Michele, as always, was hreat.
Michelle was friendly and enjoyable to work with. She was patient even though I was having trouble with my debit card and showed real concern while I answered a call from my son, who was coincidentally hit by another driver and called me for advise during my check out. Many thank you’s to Alex for helping me feel welcome. Do you still wash our cars after service? ????????
Austin was excellent and very helpful.
Paid $70 plus dollars for oil change n tires rotated. On schedule multiple repeat customer. I feel that dealer can provide a better then average service. But ounce again didnt get taken care of completely. License plate light out not a real big deal!?!?!? other then it being brought my attention that I can go get one at few places suggested by said cs rep. WOW!!!! Ok! THANKS? All because my car wasn’t a Honda ???! These particular bulbs are not make or model specific. Thanks **** Hannah. Should I find a better place to do business? Your call. “OMG”
Chuck was helpful and friendly. Chuck could improve his service by being more attentive to details. He forgot my free car wash coupon until I asked for it. He called my office number instead of my cell number. Thanks
Che was courteous and professional. He explained every detail and the fees about the service that was going to be lenderd prior to actual work so that I could understand what kind of maintenance work was going to be performed. He also followed up with good explanation on what was worked on my car afterward.
Allie was very helpful and timely in keeping me informed about the statue my vehicle.
Everything was fine but i didn’t ok the additional work done and didn’t want to argue about it.
She was amazing! Thx crystal
My experience was unbelievable. We you guys say believe in nice I thought you were blowing smoke, but you weren’t kidding. Everything was beyond my expectations.
I had an appt for 3:30 pm. I showed up at 3:15 pm and was not out of there until 5:15pm.
Michele was very knowledgeable and kind.GREAT experience! Thank your Michele!!!!
Patient, upbeat, and professional are the words to describe Shawn. He followed up on progress on the car, as well as texting me to ask if I had any questions or concerns. He telephoned when my car was ready. Shawn said to leave my rental car at the Honda dealership, instead of my having to drive it back to the rental agency. He also explained how I may have caused my sun roof and all my windows to open, by mistake: holding the Lock down too long when locking my car. It was a pleasure to work with Shawn, and I will ask for him the next time I bring my car in.
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