Jeff was great to work with.
Chuck was very friendly. He’s was helpful and kind
Allie was awesome but the technician who changed the oil in my car forgot to close the hood and I noticed it as I entered the freeway. The experience shook me to my bones. I could have gotten in a very bad accident if the hood would have opened up and flown on the windshield. Next time I will make sure a technician will walk me through my car before I leave.
As always, everyone was very friendly and what I brought my vehicle in for was completed. My only negative is that I was assured my vehicle would be done in an hour, having made an express appointment, and it took 1.5 hours. While I understand that Saturdays are busy for the business and people use their day off to bring their cars in for service, I would caution employees from promising a certain time if they know that is not likely given traffic trends for the business.
He was awesome...on top of his game
Yes. I was happy with the service. It was specifically helpful to have manufacture defects repaired without requesting it, in addition to timely responses to my questions. So far I am happy with the repairs. I am somewhat surprised at the cost for the repairs.
Shawn is knowledgeable and professional. Great service!
Took way longer than the original time estimate. An update would have been nice.
Very helpful service representative. Quick turn around. Quality experience.
Tyler Eastman was polite, patient, friendly and put me at ease. It was a pleasure to come in today. Thank you!
She was great. Took the time to fully explain all recommended work and prioritize what is immediately needed.
Sean's a rockstar. He should be running that department.
Jeff was personalbke and helpful
It was excellent and fast
Michelle was pleasant & informative of my vehicle’s needs & the time it would take to finish.
I have dealt with Jerry twice with service issues and have been completely satisfied each time. He goes above and beyond.
Pulled into the express lane right at 5:00 and everyone I talked to was so kind and understanding. Then the service only took about 20 minutes! 10/10 will visit again (especially since I got a car wash card... and I have to).
Great customer service. Allie was great!!!
Allie was so great today. I really appreciated her attention to detail!
Social