Great customer service, explained what was going to occur with this appointment, my wait time was less than I expected. Thank you.
Had a great experience in your service department today!
Jeffrey was awesome from beginning to end. He explained what was needed, why it was needed and when I should take care of it. He was nice, professional and it was the best experience I could have asked for. It was the best experience I've had since coming in 3 years!
Very nice, and accommodating when I didn’t have an appointment. Thank you
Allie was great! Experience was great!
Great customer service experience.
Leslie is awesome... I will
definitely reach out to Leslie when I have any
questions or concerns. Thank you .. Jodi R
Great job! He was very busy but took time to make sure everything was done right.
Not very happy I got charged 231 dollars and I still don’t know what’s wrong with my air conditioner.
Fast and friendly, no surprises. Thanks!
Shawn was very professional I was very pleased.
Darin was very friendly, professional and helpful. He was a pleasure to work with .
Shawn made sure that my car was completed well before my quoted time, since I had to be home as quickly as possible. He was straightforward and friendly and didn't pressure me for a sale. I will come back for all oil changes in the future and will request Shawn!
Jerry was exceptionally friendly and kind. I’m also thrilled with how well my element is running. I’m thinking the problem what’s been brewing for longer than the check engine light alerted me to as the car feels like it has a new engine.
Jerry was very helpful and honest which was very nice considering our first two experiences with **** Hannah dealership weren't, and the previous service managers weren't. KEEP JERRY he is your diamond in the rough! Honesty and integrity go far with us considering we're business owners as well. Thank you Jerry for going above and beyond!
For the most part we were content with the service. We did receive rather late notification that our vehicle was not going to be ready for us to pick up on that day. As we live in Longview we were well on our way to Vancouver to pick up our car when we were notified. I know there is not an awful lot that could have been done, but it was kind of inconvenient, rushing out of work to get to your shop before closing time only to get turned around in Battle Ground. Other than that we were quite pleased with the work done on the car.
Jeff was very responsive and kept me updated on the status of my new vehicle.
Shawn was friendly and helpful. ?????
He was a pleasure to work with, a true professional!
Shawn has always worked WITH me. It's refreshing. My Honda has been serviced by **** Hannah Honda since I purchased my vehicle since I purchased it in 2006.
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