The upselling was very pushy and harsh. And I didn't even get everything my coupon was for. If you send out a coupon just honor it for all of what it is for. Point out what needs done but no need to be pushy about it. Accept a no from the customer the first time they say it
She kept me well informed
Fire everyone on your team except for Chuck. Build on Chuck. He's a good dude, excellent representative for your organization.
Great service. Looking forward to his help getting a new tire.
Cierra is amazing! She knows what she’s doing and very good at her job.
She was awesome very detailed about the car report
Very impressed the high level of customer service provided by Chuck.
Parts of my car were left on the center console, had to drive home to just go back 20 mins later for them to fix it
Michelle was wonderful. She made sure I was communicated with. **** hannah honda made sure I made it to and from work and ensured I knew what was happening from start to finish. I've always thought dealership prices were so much more than other places but I'd rather spend an extra 10.00 to know honda certified techs are working on my car and get the right stuff. It's worth 10.00 to me for peace of mind. Thank you Michelle and **** Hannah honda for a great experience.
Sara N
Great service again! Thanks!!
I did notice that with other customers their sales person were giving them car wash voucher to kady car wash. Jeff never offered that to me. I was also a little disappointed that my car had very dirty oil smell to it when I got into. It was like the technician didn’t cover my seats. Also, my oil percentage was not cleared back to 100%. I had to figure that out on my own.
Keep the great work
Thank you
Kept me well informed, sent my ride promptly. Job well done. Thanks!
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