Gary Crossley Ford Auto Repair Service Center

The only suggestion I would say is to take less time to bring my car to me. But all other service was great

Super professional and accommodating. I really appreciate how easy they made it for me.

Absolutely thrilled with Bob as my service writer. However, the tech wrote information on ticket that I wish I was privy to because now I have questions, which I am sure Bob will have answers for me on Monday. If it wasn’t for Bob you would have lost me as a customer. You have another service writer that is rude, abusive and down right disrespectful who refused to take my truck in for service. Apparently your shop was to busy and he didn’t feel like he needed to work on Saturday. My uncle, Alan Riead refered me to your shop after having good words about an engine installed at your shop. However, when he heard this guy talking to me the way he did, he was appalled and angry which even upset me more. You have an individual there that doesn’t like or want his job. Horrible!!! You need more Bobs in your shop because he saved me, my uncle, brother among others as future customers. Without Bob, well the other service writer turned me away with an attitude so you would have lost this sale and any future sales. I wanted to have some words with the Service Manager but didn’t get a chance.

Thanks

Tyler was good at keeping me informed of progress and setting an accurate timeline to completion which was helpful and appreciated in planning my work day.

Wonderful service thank you

Keep up the good work!????????

Fast and easy! Thank you!

I was in and out quickly! Good timing for walk in and wait service! Merry Christmas!!!

Tyler was very professional and courteous in his communications with me about the vehicle. Well done job sir!

She was so very friendly & gave good advice.

Also pleased with Valerie. She is knowledgeable and efficient. I enjoy her pleasant smile and calm manner.

Joseph Was very attentive and professional when he was checking my car in and when I went in to pick it up

Great service

Everything went well. I had one issue and they fixed it right away.

The people in service were friendly and took care of me in a timely fashion. I was very pleased with my service..

Since I’m new to your dealership I had lots of questions and even though he was a tad busy he took the time to answer my questions

We have always had very good and quality service at Gary Crossley Ford

I love that I got emails about the status of my car. Everything was done as promised.

Friendly and efficient!