They forgot to check my tire pressure which was really low on onetire
Very professional and helpful. Great to communicate with the same person from start to finish.
Travis did a fine job with my truck. Thanks Travis!!
Told them wanted an oil change and to fix front driver tire. They were to worried about trying to get me to replace all my tires didnt have tech fix tire like I asked and they had to take it back in and I had to wait longer. Plus I feel like I was charged to much for tire repair. I dont think I will be back.
Forgot to change transmission fluid.
Very good customer service
Great customer service and advise.
Mrs ivy was able to answer every question I asked she was also very curtious. I will be bringing my business back.
They got my truck in quickly, found the issue, and got it repaired in a timely manner.
Ps read my praise I gave you before this incident
Just like you advertise quick! Plus friendly staff! Ivy is a great people person!
Matthew Donaldson was great. Very helpful.
Tyler Stout and Trish Ferguson are awesome. They both took care of all my needs quicky, simply, and with an eye for detail. Thank you so much.
Parking at the quick lane area is often over crowded
Ivy was extremely friendly and professional. She greeted me with a smile and was very pleasant.
It was a bit of a back and forth situation which lasted from a week ago Monday until today, however, the End Result was PERFECT!! My 2015 Focus drives better than the 2018 loaner which I was given to Drive!! And a Special Thank You to Zack Evans and Todd Gentry in Sales who made my GREAT Experience Possible!!
Appt. was for Tuesday 7:30 no communication all day except automated text. tried to call but got answering service, but didn’t get call back. On Wednesday after lunch was asked to call via text message. Finally told what was wrong late Wednesday and that it would be ready Thursday before noon. 2 and a half days is a long time to be without transportation when it was not a major repair and for a service department there was not very good communication. Text and answering service are not good customer service.
In and out, no fuss, back to business. Perfect!
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