Quick and easy like always. #1 team
Really fast and reliable updates. Outstanding!!
This is my first Ford vehicle that I buy and i have to say that I’m not to happy about it cause this is the third time that I have taken my truck to the shop and is disappointing that a car that i don’t even have a year with it so imagine how many times down the road it would be
I was very pleased the way Chris handled my warrantee problem ,he was extremely courteous and very knowledgeable.
I appreciated they lend me a car as they had to keep my car so long. Thanks
Problem is random with my Pass Mirror moving on its own. Cannot reproduce at will. Told this to the person when I made appointment. Later after truck was there 5 hours, told nothing they can do until it happens all the time. Would have preferred that up front so I would not have wasted the dealerships time or mine.
Bert was awesome!! Great help and explained everything they did to my truck!! Great service!! Thanks Bert!!
I will take over-communication over under any day. Thank-u
The tires were rotated when not requested. They were changed back; however, it makes me wonder how well the technician reads the work order before starting and the accuracy of their work.
Provide fast, friendl service by knowledge team
Crossley Ford is the best.
Would be nice to have a screen in the waiting room with a list of customers, their car, and estimated time of completion. Was nj e to get an email, but, so.e folks dont have smart phones and some dont have access to their email. I saw 2 of these cases while I was waiting.
Ivy was very professional and I will make another long trip just cause of her .
Everything was explained very well but the color of the fluid could have been shown to me. Not a big deal but would have nice.
Ivy is great!!! We appreciate her!! ~Laura
Bert was great, but they should tell you where to find your vehicle. I am used to going to places for oil changes where they bring your vehicle to you, up front.
Thank you for a job well done
Social