Service Center

Real Reviews From Verified Customers

Joe H.
5 out of 5
9/23/2018
Very prompt service it was done before you said it would be done much appreciated thank you.Thumbs up.????????
Bernard L.
4 out of 5
9/22/2018
I have been to multiple dealerships for my 2015 Explorer. Let me be the first to say that Crossley Ford has my returning service. Not only mine but will recommend others to them. Fro mr he start John was up front and honest. Said it would take a day or two. Then Brian called me and said he’d find a part in tone if he could. Not only did he but the car was done that day. I picked it up the following day Bc I wasn’t close enough before they closed. I come to pick it up to pay and there was an issue (in my favor) on the invoice. I waited until it was fixed to pay the correct amount due for expectioanl and fast service. Everyone was nice, professional and incredible. Again, I will be back.
Craig V.
4 out of 5
9/22/2018
They were booked when I called because the check engine light had come on in my husband's car. We dropped the car off Thursday evening. They called Friday morning and let me know they had been able to work us in, found the issue and fixed it.
Larry R.
1 out of 5
9/22/2018
I had to come back to get the lugnut socket for my wheels after I left
Steve B.
5 out of 5
9/22/2018
Great service. Professional staff
Tracie C.
5 out of 5
9/22/2018
Very satisfied.
Mike S.
1 out of 5
9/21/2018
Vehicle not ready when promised. Staff very rude when confronted about promises, asking customer to leave. This is why we do business with other ford dealers. Gary crossley Ford is very offensive to customers.
Chad M.
5 out of 5
9/21/2018
Bert was very professional and informative.
Jonathan D.
5 out of 5
9/21/2018
Everything about bringing my vehicle to crossley for service is extremely simple. I fully trust the mechanics and they have kept my vehicles running great for years. Matthew was awesome to deal with as a service advisor.
Steve T.
5 out of 5
9/21/2018
Good and quick
Cheryl E.
5 out of 5
9/21/2018
I found his service informative in a pleasant and professional manner. Showed concern for the customer needs.
Susan L.
5 out of 5
9/21/2018
As usual Gary Crossley took care of me and did a wonderfully courteous job.
Asa W.
5 out of 5
9/21/2018
Fast service
John S.
5 out of 5
9/20/2018
John was great about the status of my truck and updated me regularly. Great Job
Courtnay T.
5 out of 5
9/20/2018
Everyone was super nice as always! Work was done in a very timely manner! Thank you!!
Mike V.
1 out of 5
9/20/2018
Service was good. Ford dealership committed fraud when the sold me a faulty vehicle. With full and complete knowledge of a clutch/transmission defect. Will never by a ford vehicle again.
Charles B.
5 out of 5
9/20/2018
She was great. Very professional and friendly
Herman W.
5 out of 5
9/20/2018
I’m am always very satisfied with the service at Gary Crossley Ford
Ryan W.
5 out of 5
9/19/2018
Great service! Really appreciate the excellent service.
Wayne E.
5 out of 5
9/19/2018
Excellent service.

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