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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1594 reviews 60%
4 star 576 reviews 22%
3 star 127 reviews 5%
2 star 157 reviews 6%
1 star 203 reviews 8%
Review Us
Wayne S.
5 out of 5
10/31/2018
Matt was extremely helpful and pkeasantly friendly.
Jason W.
5 out of 5
10/31/2018
Great job
Stasha L.
4 out of 5
10/31/2018
Mark was amazing! Thank you for all your help and making sure that even my newest recall was fixed as well!!! My only problem was with the valet. I waited half an hour just for him to drive my car to the front and give me my keys so I could leave.
Catherine D.
5 out of 5
10/31/2018
Service adviser was very friendly helpful.
Bryan M.
5 out of 5
10/31/2018
Dave was great & communicated every step along the way.
Jennie M.
5 out of 5
10/31/2018
They got my car in and out quickly and smoothly. Bert was very nice and professional.
John V.
5 out of 5
10/30/2018
Fiendly, prompt, and thorough.
Ed B.
5 out of 5
10/30/2018
Your service department always exceeds my expectations. In a time when good customer service has become rare, your team is a notable exception.
Marilyn M.
2 out of 5
10/30/2018
She wasn’t the problem. PROBLEM IS YOUR PEOPLE TRIED TO SAY I NEEDED A NEW BATTERY, I HADED IT TESTED ELSEWHERE AND I DO NOT MEED A NEW BATTERY. I AM A WIDOW 80 yrs AND IT INFURIATES MEWHEN SOMEONE TRIES TO TAKE ADVANTAGE OF ME. I PURCHASED THIS CAR NEW THERE NOW I DONT HAVE FAITH IN YOUR DEALERSHIP ANY MORE.
Daniel H.
5 out of 5
10/30/2018
Great customer service
Susan M.
5 out of 5
10/30/2018
Thanks for quick fix!
Kevin M.
4 out of 5
10/29/2018
Very friendly and had great communication.
Jessica A.
4 out of 5
10/29/2018
Matt checked me in, Ivy checked me out - all the customer service people have always been pleasant and so nice to deal with - we have always had a great experience with the staff there
Celeste M.
5 out of 5
10/28/2018
Every time I’m there I am always well taken care of. All the employees are always courteous and helpful! Thanks!
Ray C.
5 out of 5
10/28/2018
Was done quickly. Everyone was very courteous.
Bruce J.
5 out of 5
10/28/2018
We have always had good service at Gary Crossley Ford.
James C.
5 out of 5
10/27/2018
Kept up to date with what was going on and work done on time. Friendly staff
Steven D.
5 out of 5
10/27/2018
She was very helpful and I kept me posted on what was going on.
Julian C.
5 out of 5
10/27/2018
She was awesome. Very knowledgeable and friendly an asset to you company
Victoria D.
5 out of 5
10/27/2018
Thank you to John , Bert and Mark for making my service smooth today.

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