Lisa was outstanding, made every step of the process an ease! Crossley Ford is the best at all they do! Can't say enough good things about all they do!
Service representatives were courteous, knowledgeable and professional and handled my needs completely.
They use to wash my car. Had to wipe glue. Off the back and the plastic piece on th rear door. Is loose
Good service,but charge for multipoint inspection went up way too much from last service
Friendly and professional service.
Everyone was very helpful and friendly. Thank you for excellent service and friendly attitude
Kyle always goes out of his way to be helpful!
I had an appointment scheduled to get my oil changed and tires rotated at 4. My truck didn't even get pulled into the shop until 4:30, Then they couldn't rotate my tires unless I wanted to wait another 30 minutes, because they still had a different vehicle on the rack that they needed for my truck. You should probably have more than one rack that will accommodate a truck my size. I scheduled an appointment because I'm very busy and don't have the extra time to waste.
Kyle is great at his job and committed. He will do everything in his power to keep me as a repeat customer. I appreciate his hard work and effort.
- Regatds Mr. Eugene Q
It took you 8+ hours to fix a small recall issue and do a state inspection, and you wanted it overnight. I had to have multiple phone calls after 5pm, which I initiated, to figure out what was going on with my car and arrange for payment and pickup. Ridiculous
Kyle and he's team the are great!
I received excellent customer service from KYLE .. he made his recommendations on the tire selection from my car.. and the important part of this is that I trusted his judgment and felt he was genuine. He also came under the original bid which I was very thankful for.. I wanted to add that Valerie was excellent as well.. she spent time explaining the value of road hazard . I am very pleased with my experience with Gary Crossley ford.. big company that still delivers personal service to its customers
Happy with the service as always
Kyle was very courteous and friendly....
He took very good care of Ruby????
If you will check the messages sent you will see that mr. DeMent didn't have a clue as to when my F-150 was ready to come home. Thank you
My 60k checkup was scheduled for a good portion of the day but was completed earlier than expected. Check in and check out was a breeze. Thanks
Kyle was very good sales person went above and beyond to satisfy me!! Need more workers like him. He hustled and very polite guy. People like him makes a person want to come back to get service . I live 1 hour and 45 minutes from CROSSLEY and well worth the drive. Also Todd Crossley is also a super guy always speaks to you and treats you like a friend !! Thx guys!!!!
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