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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1594 reviews 60%
4 star 576 reviews 22%
3 star 127 reviews 5%
2 star 157 reviews 6%
1 star 203 reviews 8%
Review Us
Judith H.
5 out of 5
12/8/2017
Employees are always very helpful!!!
Layne P.
1 out of 5
12/7/2017
Car has a terrible noise underneath. Will be returning it first thing tomorrow morning.
David H.
5 out of 5
12/7/2017
Thank you for a job well done.David A Harding
Donnie P.
5 out of 5
12/7/2017
Valorie was very polite and friendly,and seemed very good st her job!
David W.
5 out of 5
12/6/2017
Great Service
Crystal C.
4 out of 5
12/6/2017
Joe took great care of me and my overall experience was fantastic! I just bought my vehicle and haven't had a great experience with the other dealership so this was my first time trying this one. I was very pleased with the service and it has actually brought joy to owning my new Ford. I can't say thank you enough!!
Vicki A.
5 out of 5
12/6/2017
I always get great, honest service at Gary Crossley Ford. I have been a customer for over 20 years and will continue.
Richard G.
2 out of 5
12/6/2017
Overall it was great as usual. Always friendly and polite. Though it was not the daily of the guys and gals at the counter it was very disturbing to drive off and the service department didn't do a thorough check of the vehicle. Leaving the lug nuts loose on a tire is very concerning to me.
Kevin G.
5 out of 5
12/6/2017
Absolutely great service. Never a problem.
George C.
2 out of 5
12/6/2017
Service was good! Didn't wash my car again!
Danny G.
5 out of 5
12/6/2017
Very impressed w Bob and Eric in dealing w our transmission problem. Knowledgeable, friendly and helpful!! Never felt like an “outsider”!
David O.
5 out of 5
12/5/2017
Travis took good care of my truck and me. He reminded me to schedule my appointment ahead of time for the 100k service, since it has several things included. Much appreciated.
Mark S.
5 out of 5
12/5/2017
I scheduled for 0900 and was on my way home by 0930 - very impressed., thanks
Conrad S.
2 out of 5
12/5/2017
After the family has been buying and servicing there since the 1990’s, I am done.
Brian T.
1 out of 5
12/5/2017
Didn't rotate the tires or tell me they added powerstering fluid. Both boxes are checked on powerstering fluid. Ok and filled.
Dennis J.
5 out of 5
12/3/2017
Joe is a very personable rep for your company. Pleasure to work with.
Mark M.
4 out of 5
12/3/2017
Text msgs informing me of the status was very appreciated Thanks !
Mark M.
5 out of 5
12/3/2017
Good service
Darrin R.
5 out of 5
12/3/2017
Everyone was friendly and helpful. I was very pleased and will come back.
Karen H.
4 out of 5
12/3/2017
The service staff is extremely nice, curtious and helpful. I couldn’t ask for a better experience. The service department keeps me coming back to buy my cars.

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