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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5480 reviews 72%
4 star 1636 reviews 22%
3 star 139 reviews 2%
2 star 172 reviews 2%
1 star 155 reviews 2%
Review Us
Arec N.
5 out of 5
4/25/2024
Juan always takes great care of me and my vehicle. He's attentive, knowledgeable, and friendly. He's the primary reason I've been coming back to Nissan of Irvine for many years! Thanks Juan :)
Kim V.
4 out of 5
4/25/2024
Thank you!! Such a kind person!
Chantira S.
5 out of 5
4/25/2024
Working with Richard was great he kept me informed with everything that needed to be completed
Gavin K.
4 out of 5
4/25/2024
Low staffed so it took 3 hrs. Wish they would have given me a ride home via Lyft like they have in the past. Always appreciate that option.
Lina C.
5 out of 5
4/24/2024
Amed, es el mejor llevo unos años con ustedes y estoy contenta gracias por todo ????????
Nina L.
5 out of 5
4/24/2024
He was great. Explained everything and took good care of my needs.
Michael T.
4 out of 5
4/22/2024
Mark has been my Service Advisor for sometime now and is very helpful when I have had to bring my car in for servicing. He treats all of his customers this way as I have seen him interacting with them while I have been waiting for the work to be completed on my car over the years. Even though my car is long out of warranty, I still continue to bring it in to the dealership for it's servicing and repairs. Getting Nissan factory parts I am sure helps keep a 20+ year car running great. The only thing that I would like to see changed is more electrical outlets placed along the line of elevate and round tables in the waiting area. I also miss the pop corn machine too, LOL.
Phuong L.
5 out of 5
4/22/2024
Great customer service
Usulina G.
4 out of 5
4/22/2024
Mark called when I missed my appointment he was very Thoughtful all my needs for my truck. I appreciate everything he said good job.
Curtis E.
5 out of 5
4/22/2024
Great service
Patrick L.
5 out of 5
4/22/2024
Always great service from my service rep Mark Nutter.
Ronda T.
5 out of 5
4/22/2024
Mark is my go to Service rep. He is friendly, thorough and is always so helpful!
Vabiola R.
5 out of 5
4/21/2024
Thank you, Amed for the excellent customer service
Dennis S.
5 out of 5
4/21/2024
Great service as usual.
Jo C.
5 out of 5
4/21/2024
Thank you for great service!
Ian W.
5 out of 5
4/20/2024
Great service and communication
Chris P.
2 out of 5
4/20/2024
Rick was helpful and friendly. What turned me off about this service visit was that I had asked for a quote on repairing the loose door openers and the touchy steering wheel horn contact, but neither were included in the estimate. Also the cost for the replacement of the window control switch panel, which I did have done, was, I felt, very high. Lastly, the 3% added for a credit card payment was a new and off putting change. I’ll most likely be having future service for my old car done by a local independent mechanic.
Robert V.
4 out of 5
4/20/2024
Will do. Appreciate all you do to keep our Murano running smoothly
Robert P.
5 out of 5
4/20/2024
Thank you, Amed. You always give us top service. We appreciate this.
Dina C.
5 out of 5
4/20/2024
Wonderful service!!!

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