Heinz Pletsch has always gave me great service.
Hector was super polite and everything turned out perfect
Always great customer service! Thank you.
Great people and service was outstanding.
Hector was very helpful every step of the way. It's good to have people like him when you're from out of town and can feel confident you are getting the best.
My seat was moved and my mirrors were adjusted different like someone drove it somewhere. Also I was missing valve stem caps.
Heinz treated us with respect and kept us informed on progress. All in all a great visit!
Always helpful and so very respectful and polite! That goes a very long way in my book!
Excellent service from Mr Pletsch and Fisher GMC.
Hector did a awesome job today even though the service department was very busy! Awesome job!
Well where to start?
I took my vehicle for a ac diagnostic. It is leaking freon. The first day I dropped it off at 7 am. By 2:30 pm they did not get to my vehicle, which I had to pick up. No problem i understand you were busy. The second day I got to the dealership at 6:30 am. I was third in line. Once again I had to pick up my vehicle at 2:30. They did not find the leak but DID RECHARGE MY HVAC SYSTEM, even though it has a LEAK..... so instead of pressurizing the system and adding a dye I was charge for RECHARGING MY AC SYSTEM. Which is not what I took the vehicle for.... I took the vehicle for a ac diagnosis which I was told and given a statement it would cost $129... the only reason I paid was because I had to leave at 2:30...
I will be taking my vehicle back tomorrow FOR A AC DIAGNOSIS AND TO GET MY FULL REFUND FOR SERVICES I DID NOT ASK FOR OR CONSENT TOO. See you tomorrow in the morning..
Fernando M
Hector is a much better service advisor
Took to long from appointment time to when service was actually started. Service receipt describes a service that was declined, that I was not asked if I wanted.
He was very professional and nice. Made me fill comfortable
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